Learn IT support principles for troubleshooting and maintaining technology systems. Understand how to provide technical assistance and resolve IT issues.

Skills you'll gain: Routing Protocols, TCP/IP, Network Switches, Virtual Local Area Network (VLAN), Network Protocols, Network Security, Network Troubleshooting, Network Routing, Network Administration, Computer Networking, Open Shortest Path First (OSPF), Dynamic Host Configuration Protocol (DHCP), Border Gateway Protocol, Network Performance Management, Firewall, Proxy Servers, Encryption, Authentications
Intermediate · Course · 1 - 3 Months

Politecnico di Milano
Skills you'll gain: Application Specific Integrated Circuits, Computer Architecture, Microarchitecture, Hardware Architecture, Cloud Infrastructure, Systems Design, Embedded Systems, System Design and Implementation, Software Design, Cloud Computing
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Energy and Utilities, Electrical Systems, Electric Power Systems, Electrical Equipment, Power Electronics, Network Planning And Design, System Requirements, Interoperability
Beginner · Course · 1 - 4 Weeks

University of Illinois Urbana-Champaign
Skills you'll gain: Environment, Chemistry, Environmental Science, Biochemistry, Laboratory Testing
Beginner · Course · 1 - 3 Months

Real Madrid Graduate School Universidad Europea
Skills you'll gain: Marketing Analytics, Strategic Partnership, Marketing, Key Performance Indicators (KPIs), Customer Engagement, Product Marketing, Marketing Strategy and Techniques, Return On Investment, Stakeholder Management, Branding, Digital Marketing, Brand Management, Advertising, Consumer Behaviour, Sales Process, Public Relations, Emotional Intelligence, Price Negotiation, Data Analysis, Creative Thinking
Beginner · Course · 1 - 4 Weeks

Scrimba
Skills you'll gain: React.js, Network Routing, Authentications, Authorization (Computing), Web Applications, Query Languages, Web Development, Performance Tuning
Intermediate · Course · 1 - 3 Months
Kennesaw State University
Skills you'll gain: Customer Retention, Expectation Management, Brand Loyalty, Customer Relationship Management, Customer experience strategy (CX), Human Resource Strategy, Diversity Marketing, Customer Analysis, Target Market, Customer Insights, Market Share, Consumer Behaviour
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Program Management, Project Management Life Cycle, Process Flow Diagrams, Project Closure, Agile Methodology, Benefits Administration, Solution Design, Change Management, Stakeholder Communications
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Docker (Software), Ansible, Linux Administration, Containerization, Linux, GitLab, Infrastructure as Code (IaC), Devops Tools, Operating System Administration, CI/CD, DevOps, Continuous Integration, Continuous Deployment, IT Automation, Application Deployment, System Configuration, Infrastructure Security, Virtual Private Networks (VPN), System Monitoring, Network Security
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Benchmarking, Competitive Analysis, Market Research, Market Dynamics, Market Analysis, Report Writing, Business Metrics, Market Intelligence, Business Strategy, Strategic Decision-Making, Business Communication, Data-Driven Decision-Making
Beginner · Course · 1 - 4 Weeks

Sciences Po
Skills you'll gain: Transportation Operations, Social Studies, Demography, Social Sciences, Public Safety and National Security, Community Development, Environmental Issue, Public Policies, Education and Training, Sociology, Cultural Diversity, Culture, Economics
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Cryptography, Encryption, Public Key Cryptography Standards (PKCS), Python Programming, Data Security
Intermediate · Guided Project · Less Than 2 Hours