Learn IT support principles for troubleshooting and maintaining technology systems. Understand how to provide technical assistance and resolve IT issues.

L&T EduTech
Skills you'll gain: Internet Of Things, Wireless Networks, Automation, Digital Transformation, Enterprise Architecture, System Monitoring, Real Time Data, Data Security, Communication Systems, Cloud Computing, Network Protocols, Data Management
Intermediate · Course · 1 - 3 Months

Dartmouth College
Skills you'll gain: Liberal Arts, Ethical Standards And Conduct, Research, Social Justice, Cultural Diversity, Culture, Writing, Political Sciences, Advocacy
Mixed · Course · 1 - 4 Weeks

University of Glasgow
Skills you'll gain:
Beginner · Course · 1 - 3 Months

Illinois Tech
Skills you'll gain: Open Source Technology, Package and Software Management, Linux, Shell Script, Ubuntu, Unix Shell, Linux Administration, Operating System Administration, Bash (Scripting Language), Unix, Operating Systems, Command-Line Interface, Scripting, Linux Commands, Red Hat Enterprise Linux, File Systems, System Configuration, Database Management, General Networking, Network Security
Build toward a degree
Intermediate · Course · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Physical Science, General Science and Research, Research, Scientific Methods, Environment, Ancient History, Peer Review, Laboratory Testing, Timelines, World History
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Virtual Private Networks (VPN), Amazon Web Services, Cloud Computing Architecture, Cloud Infrastructure, Virtual Machines, Network Architecture, Amazon Elastic Compute Cloud
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Agile Methodology, Agile Product Development, Product Management, Sprint Planning, Product Requirements, Agile Project Management, Sprint Retrospectives, Backlogs, Quality Assessment, Meeting Facilitation
Advanced · Course · 1 - 4 Weeks

Automatic Data Processing, Inc. (ADP)
Skills you'll gain: Recruitment, Professional Networking, Applicant Tracking Systems, Recruitment Strategies, Relationship Building, Talent Acquisition, Human Resources, Regulatory Compliance, Talent Sourcing, Compliance Management, Interviewing Skills, Labor Law, Brand Strategy, Value Propositions
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Risk Mitigation, Risk Management, Bank Regulations, Risk Management Framework, Risk Analysis, Compliance Management, Banking, Financial Regulations, Credit Risk, Operational Risk, Regulatory Requirements, Commercial Banking, Financial Industry Regulatory Authorities, Analysis, Planning
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Sprint Retrospectives, Agile Methodology, Agile Project Management, Change Management, Agile Software Development, Organizational Change, Team Management, Team Building, Leadership Studies, Project Management, Sprint Planning, Communication
Intermediate · Course · 3 - 6 Months

Arizona State University
Skills you'll gain: Negotiation, Business Communication, Vocabulary, Business Writing, Forecasting, English Language, Budgeting, Verbal Communication Skills, Financial Acumen, Business Ethics, Auditing, Influencing
Intermediate · Course · 1 - 3 Months

University of Michigan
Skills you'll gain: Prompt Engineering, Large Language Modeling, Generative AI, Artificial Intelligence, Responsible AI, Visualization (Computer Graphics), Natural Language Processing
Beginner · Course · 1 - 4 Weeks