Learn IT support principles for troubleshooting and maintaining technology systems. Understand how to provide technical assistance and resolve IT issues.

Coursera
Skills you'll gain: Social Media, Social Media Strategy, Customer Engagement, Market Trend, Business Strategy, Customer Insights, Brand Management, Strategic Thinking, Strategic Decision-Making, Competitive Analysis, Trend Analysis, Data-Driven Decision-Making, Analytical Skills
Beginner · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: C and C++, Data Sharing, Communication Systems
Advanced · Course · 1 - 3 Months

Johns Hopkins University
Skills you'll gain: Program Evaluation, Health Equity, Quantitative Research, Data Analysis, Statistical Analysis, Analysis, Statistical Reporting, Data Collection, Sampling (Statistics), Public Health and Disease Prevention, STATA (Software), Data Quality, Research Design
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Apache Spark, Apache Hadoop, Data Lakes, Big Data, Linux Commands, Linux, File Systems, Data Management, Command-Line Interface, Data Processing, Software Installation, Distributed Computing, System Configuration
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Canva (Software), Photo Editing, Instagram, Social Media Content, Social Media, Content Creation, Social Media Marketing, Photography, User Accounts, Dashboard, Graphic Design
Beginner · Guided Project · Less Than 2 Hours

DeepLearning.AI
Skills you'll gain: LLM Application, Tool Calling, Large Language Modeling, Generative AI Agents, ChatGPT, OpenAI, Prompt Engineering, Agentic systems, System Design and Implementation
Intermediate · Project · Less Than 2 Hours

University of Leeds
Skills you'll gain: Blockchain, Emerging Technologies, FinTech, Banking, Payment Systems, Cryptography, Law, Regulation, and Compliance, Distributed Computing, Transaction Processing, Computer Science, Data Governance
Beginner · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Social Studies, Diversity Awareness, Culture, Cultural Diversity, Social Justice, Socioeconomics, Public History, World History, Political Sciences
Beginner · Course · 1 - 4 Weeks

Packt
Skills you'll gain: Case Studies, Team Management, Accountability, Leadership and Management, Virtual Teams, Team Building, Collaboration, Leadership, Communication, Workforce Management, Productivity, Employee Engagement, Adaptability
Intermediate · Course · 1 - 4 Weeks

L&T EduTech
Skills you'll gain: Mechanical Engineering, Construction, Construction Engineering, Civil Engineering, Hydraulics, Mechanical Design, Equipment Design, Structural Engineering, Electric Power Systems, Safety Standards, Hydrology, Environmental Engineering, Construction Management, Water Resource Management, Safety Training, Engineering Analysis
Advanced · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Cloud Management, IT Automation, Virtual Machines, Infrastructure As A Service (IaaS), Cloud Infrastructure, Google Cloud Platform, Serverless Computing, TCP/IP
Intermediate · Project · Less Than 2 Hours

Fred Hutchinson Cancer Center
Skills you'll gain: AI Product Strategy, Artificial Intelligence, Project Scoping, Decision Making, Usability Testing, Needs Assessment, Project Planning, Data Quality, Performance Metric, Resource Planning, Data Security
Intermediate · Course · 1 - 4 Weeks