Learn IT support principles for troubleshooting and maintaining technology systems. Understand how to provide technical assistance and resolve IT issues.

DeepLearning.AI
Skills you'll gain: LLM Application, Large Language Modeling, Data Processing, Big Data, Applied Machine Learning, Semantic Web, Natural Language Processing
Beginner · Project · Less Than 2 Hours

Google Cloud
Skills you'll gain: Digital Transformation, Google Cloud Platform, Business Transformation, Cloud Management, Google Workspace, Cloud Applications, Leadership, Cloud Computing, Artificial Intelligence and Machine Learning (AI/ML), Cloud Infrastructure, Cloud Services, Cost Management, Data Storage
Beginner · Course · 1 - 3 Months

Skills you'll gain: Site Reliability Engineering, Incident Management, Event Monitoring, System Monitoring, Google Cloud Platform, Prometheus (Software), Application Performance Management, Continuous Monitoring, Network Security, Cloud Applications, Kubernetes, Security Management, Cloud Computing, Debugging, Data Access
Beginner · Course · 1 - 3 Months

Northeastern University
Skills you'll gain: Database Management Systems, Data Modeling, Database Design, Database Systems, Database Theory, Big Data, Unified Modeling Language, Database Architecture and Administration, Data Storage Technologies, Apache Hadoop, NoSQL, Apache Spark, Conceptual Design, MongoDB
Mixed · Course · 1 - 4 Weeks

Politecnico di Milano
Skills you'll gain: Patient Communication, Health Disparities, Health Equity, Community and Social Work, Crisis Intervention, Social and Human Services, Socioeconomics, Social Determinants Of Health, Health Policy, Public Health, Public Policies, Vulnerability, Cultural Responsiveness
Mixed · Course · 1 - 3 Months

University of Colorado System
Skills you'll gain: Bayesian Network, Numerical Analysis, Estimation, Simulations, Matlab, Global Positioning Systems, Mathematical Modeling, Applied Mathematics, Computational Thinking, Engineering Analysis, Algorithms, Computer Programming Tools
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Advertising Campaigns, Advertising, User Feedback, Marketing Materials, Online Advertising, Business Research, Marketing, Promotional Materials, Market Research, Branding
Intermediate · Guided Project · Less Than 2 Hours

Johns Hopkins University
Skills you'll gain: Lesson Planning, Peer Review, Syllabus Development, Writing, Course Development, Developing Training Materials
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Cloud Infrastructure, Terraform, Kubernetes, Google Cloud Platform, Infrastructure as Code (IaC), Nginx, Load Balancing, Containerization
Intermediate · Project · Less Than 2 Hours

Skills you'll gain: Ansible, Puppet (Configuration Management Tool), Software-Defined Networking, Network Administration, Security Awareness, Threat Modeling, Chef (Configuration Management Tool), Information Systems Security, Virtual Private Networks (VPN), JSON, Authentications, Computer Networking, Network Architecture, Authorization (Computing), Automation, Configuration Management, Application Programming Interface (API)
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Command-Line Interface, Linux, Package and Software Management, Linux Administration, Unix Commands, File Management, Operating System Administration, Linux Commands, Systems Administration, File Systems, Open Source Technology, System Configuration, Software Installation, Operating Systems, Virtualization, User Interface (UI)
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Sprint Retrospectives, Collaborative Software, Continuous Improvement Process, Stakeholder Engagement, Process Improvement, Project Documentation, Meeting Facilitation, Project Management, Agile Software Development
Intermediate · Guided Project · Less Than 2 Hours