Learn IT support principles for troubleshooting and maintaining technology systems. Understand how to provide technical assistance and resolve IT issues.
Skills you'll gain: AI Personalization, Customer Insights, ChatGPT, Generative AI, Prompt Engineering, Customer experience improvement, Customer Engagement, LLM Application, Customer Service, Workflow Management, Self Service Technologies, Operational Efficiency, Artificial Intelligence, Automation, Analysis
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Innovation, Education Software and Technology, Technology Strategies, Digital Transformation, Emerging Technologies
Beginner · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Semiconductors, High Voltage, Power Electronics, Electronic Components, Electrical Engineering, Electronics, Simulation and Simulation Software, Mathematical Modeling
Build toward a degree
Intermediate · Course · 1 - 4 Weeks

Technical University of Munich (TUM)
Skills you'll gain: Sustainable Business, Sustainable Technologies, Sustainability Reporting, Corporate Sustainability, Climate Change Mitigation, Sustainable Development, Sustainable Design, Environmental Science, Environmental Engineering, Information Technology, Artificial Intelligence, Hardware Design, Innovation
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Load Balancing, Virtual Private Networks (VPN), Microsoft Azure, Network Monitoring, Network Troubleshooting, Network Architecture, Data Storage Technologies, Network Administration, Virtual Machines, Disaster Recovery, System Monitoring, Network Security, Cloud Security
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Microsoft Azure, Authorization (Computing), Azure Active Directory, Cloud Infrastructure, Authentications, Cloud Security, Event Monitoring, Role-Based Access Control (RBAC), Infrastructure Security, Identity and Access Management, System Monitoring, Cloud Computing Architecture, Cloud Management, Application Design, Network Monitoring, Data Governance, Personally Identifiable Information, Security Management, Information Management, Solution Design
Intermediate · Course · 1 - 4 Weeks

Packt
Skills you'll gain: MongoDB, Data Modeling, Query Languages, Data Security, Database Architecture and Administration, NoSQL, System Monitoring, Database Management, Transaction Processing, Performance Tuning, Scalability, Encryption, Data Transformation
Intermediate · Course · 3 - 6 Months

Skills you'll gain: LLM Application, Large Language Modeling, LangChain, Technical Management, Prompt Engineering, Generative AI, Generative Model Architectures, Solution Architecture, Analysis, Virtual Environment, System Design and Implementation, User Interface (UI), Design
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: User Accounts, Collaborative Software, Display Devices, Safety and Security, Computer Displays
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Network Security, Disaster Recovery, Network Administration, Authentications, Vulnerability Assessments, Computer Networking, Network Infrastructure, Wireless Networks, Cybersecurity, Network Monitoring, Local Area Networks, Vulnerability Management, Telecommunications, Network Protocols, Network Switches, Network Routing, Communication Systems, Cryptography, Encryption
Intermediate · Course · 1 - 4 Weeks
University of Michigan
Skills you'll gain: Statistical Modeling, Regression Analysis, Statistical Inference, Probability & Statistics, Correlation Analysis, Data Analysis, Statistical Analysis, Statistical Hypothesis Testing, R Programming, Predictive Modeling
Intermediate · Course · 1 - 4 Weeks

DeepLearning.AI
Skills you'll gain: Generative AI, Large Language Modeling, Semantic Web, Natural Language Processing, Unsupervised Learning, Text Mining
Beginner · Project · Less Than 2 Hours