Learn IT support principles for troubleshooting and maintaining technology systems. Understand how to provide technical assistance and resolve IT issues.

Banco Interamericano de Desarrollo
Skills you'll gain: Water Resources, Environment, Climate Change Adaptation, Environmental Issue, Environmental Science, Land Management, Natural Resource Management, Water Quality, Sustainable Development, Education and Training, Climate Change Mitigation, Social Studies, Biology, Teaching
Beginner · Course · 1 - 4 Weeks

Northeastern University
Skills you'll gain: Database Management Systems, Data Modeling, Database Design, Database Systems, Database Theory, Big Data, Unified Modeling Language, Database Architecture and Administration, Data Storage Technologies, Apache Hadoop, NoSQL, Apache Spark, Conceptual Design, MongoDB
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Linux Administration, Linux Servers, Cloud Infrastructure, Cloud Computing, Linux, Ubuntu, Operating System Administration, Infrastructure As A Service (IaaS), Scalability, Cloud Security, Servers, Web Servers, Apache, Firewall, PHP (Scripting Language)
Intermediate · Course · 1 - 3 Months

University of Colorado System
Skills you'll gain: Bayesian Network, Numerical Analysis, Estimation, Simulations, Matlab, Global Positioning Systems, Mathematical Modeling, Applied Mathematics, Computational Thinking, Engineering Analysis, Algorithms, Computer Programming Tools
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Generative Model Architectures, Generative AI, Site Reliability Engineering, Scalability, Application Design, Cloud Computing Architecture, Systems Architecture, Cloud Applications, Load Balancing, Cloud Platforms, Application Deployment, Distributed Computing, Enterprise Architecture, Artificial Intelligence and Machine Learning (AI/ML), Software Architecture, Infrastructure as Code (IaC), Containerization, Responsible AI, Continuous Monitoring, Security Engineering
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Cloud Infrastructure, Terraform, Kubernetes, Google Cloud Platform, Infrastructure as Code (IaC), Nginx, Load Balancing, Containerization
Intermediate · Project · Less Than 2 Hours

Johns Hopkins University
Skills you'll gain: Program Evaluation, Health Equity, Quantitative Research, Data Analysis, Statistical Analysis, Analysis, Statistical Reporting, Data Collection, Sampling (Statistics), Public Health and Disease Prevention, STATA (Software), Data Quality, Research Design
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Ansible, Puppet (Configuration Management Tool), Software-Defined Networking, Network Administration, Security Awareness, Threat Modeling, Chef (Configuration Management Tool), Information Systems Security, Virtual Private Networks (VPN), JSON, Authentications, Computer Networking, Network Architecture, Authorization (Computing), Automation, Configuration Management, Application Programming Interface (API)
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Command-Line Interface, Linux, Package and Software Management, Linux Administration, Unix Commands, File Management, Operating System Administration, Linux Commands, Systems Administration, File Systems, Open Source Technology, System Configuration, Software Installation, Operating Systems, Virtualization, User Interface (UI)
Beginner · Course · 1 - 4 Weeks

Board Infinity
Skills you'll gain: Virtualization, Data Centers, VMware ESX Servers, Virtual Machines, IT Infrastructure, Cloud Infrastructure, Software-Defined Networking, Network Infrastructure, Infrastructure As A Service (IaaS), Data Storage, Cloud Computing, Servers, Enterprise Architecture
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Electronic Systems, Electronics Engineering, Electronics, Electrical Engineering, Design Reviews, Hardware Design, Computer-Aided Design, Design Software, Engineering Design Process, Schematic Diagrams, Simulation and Simulation Software, Verification And Validation
Intermediate · Course · 1 - 4 Weeks

Pontificia Universidad Católica del Perú
Skills you'll gain: Empathy, Safety and Security, Diversity Equity and Inclusion Initiatives, Legal Proceedings, Diversity Awareness, Student Support and Services, Higher Education, Medical Privacy, Conflict Management, Informed Consent, Investigation, Classroom Management
Mixed · Course · 1 - 3 Months