Learn IT support principles for troubleshooting and maintaining technology systems. Understand how to provide technical assistance and resolve IT issues.

Coursera
Skills you'll gain: Project Management Software, Collaborative Software, Team Management, Organizational Skills, Project Coordination, Project Management, Workflow Management, Leadership and Management, Document Management, File Management, Project Planning
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Linux Servers, Linux Administration, Command-Line Interface, Bash (Scripting Language), Apache, Performance Tuning, Operating System Administration, Linux Commands, Web Servers, Server Administration, Systems Administration, System Monitoring, Scripting, Virtualization, Network Administration, Virtualization and Virtual Machines, Virtual Machines, System Configuration, File Management, Software Installation
Intermediate · Course · 1 - 3 Months

Technical University of Munich (TUM)
Skills you'll gain: Sustainable Business, Sustainable Technologies, Sustainability Reporting, Corporate Sustainability, Climate Change Mitigation, Sustainable Development, Sustainable Design, Environmental Science, Environmental Engineering, Information Technology, Artificial Intelligence, Hardware Design, Innovation
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Microsoft Azure, Authorization (Computing), Azure Active Directory, Cloud Infrastructure, Authentications, Cloud Security, Event Monitoring, Role-Based Access Control (RBAC), Infrastructure Security, Identity and Access Management, System Monitoring, Cloud Computing Architecture, Cloud Management, Application Design, Network Monitoring, Data Governance, Personally Identifiable Information, Security Management, Information Management, Solution Design
Intermediate · Course · 1 - 4 Weeks

Packt
Skills you'll gain: MongoDB, Data Modeling, Query Languages, Data Security, Database Architecture and Administration, NoSQL, System Monitoring, Database Management, Transaction Processing, Performance Tuning, Scalability, Encryption, Data Transformation
Intermediate · Course · 3 - 6 Months

Skills you'll gain: LLM Application, Large Language Modeling, LangChain, Technical Management, Prompt Engineering, Generative AI, Generative Model Architectures, Solution Architecture, Analysis, Virtual Environment, System Design and Implementation, User Interface (UI), Design
Intermediate · Course · 1 - 4 Weeks

DeepLearning.AI
Skills you'll gain: Generative AI, Large Language Modeling, Semantic Web, Natural Language Processing, Unsupervised Learning, Text Mining
Beginner · Project · Less Than 2 Hours

Skills you'll gain: Infrastructure as Code (IaC), Endpoint Security, Vulnerability Management, Cloud Computing Architecture, Cloud Security, Cyber Threat Intelligence, Vulnerability Assessments, Zero Trust Network Access, Cybersecurity, Threat Modeling, Network Security, Infrastructure Security, Threat Detection, Mobile Security, Disaster Recovery, Authentications
Intermediate · Course · 1 - 3 Months

S.P. Jain Institute of Management and Research
Skills you'll gain: Team Management, Team Performance Management, Team Building, Team Leadership, Growth Mindedness, Team Motivation, Teamwork, Conflict Management, People Management, Drive Engagement, Rapport Building, Continuous Improvement Process, Collaboration, Active Listening, Empathy, Communication Strategies, Constructive Feedback, Trustworthiness, Safety Culture, Emotional Intelligence
Beginner · Course · 1 - 3 Months

Skills you'll gain: Cloud Infrastructure, Cloud Services, Microsoft Azure, Cloud Platforms, Infrastructure As A Service (IaaS), IT Infrastructure, Cloud Computing, Virtual Machines, Virtualization, Virtual Private Networks (VPN)
Intermediate · Course · 1 - 4 Weeks
Skills you'll gain: Data Analysis Expressions (DAX), Power BI, Microsoft Power Platform, Dashboard, Data Modeling, Business Intelligence, Microsoft Excel, Data Visualization Software, Microsoft Copilot, Data Integration, Data-Driven Decision-Making, Performance Reporting, Data Transformation, Data Cleansing, ChatGPT
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Apache Hadoop, Real Time Data, Apache Spark, Apache Kafka, Data Integration, Apache Hive, Data Pipelines, Big Data, Applied Machine Learning, System Design and Implementation, Distributed Computing, Query Languages, Data Processing, NoSQL, MongoDB, SQL, Scalability
Intermediate · Course · 1 - 3 Months