Learn IT support principles for troubleshooting and maintaining technology systems. Understand how to provide technical assistance and resolve IT issues.

University of Colorado Boulder
Skills you'll gain: C and C++, Data Sharing, Communication Systems
Advanced · Course · 1 - 3 Months

Skills you'll gain: Sales Pipelines, Sales Development, Sales Process, Lead Generation, Sales Management, Sales Prospecting, Sales, Sales Strategy, Customer Relationship Management (CRM) Software, Automation
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Salesforce Development, Force.com, Data Validation, Productivity Software, Salesforce Object Query Language (SOQL), Code Coverage, Prompt Engineering, Verification And Validation, Development Testing, Data Integrity, Debugging, User Accounts
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Sprint Retrospectives, Prioritization, Agile Project Management, Timelines, Meeting Facilitation, Agile Methodology, Brainstorming, Virtual Teams, Continuous Improvement Process, Team Performance Management, Project Documentation
Beginner · Course · 1 - 3 Months

Skills you'll gain: Transportation Operations, Business Planning, Market Analysis, Process Design, Supplier Management, Cost Management
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Prompt Engineering, Email Marketing, Generative AI Agents, Persona Development, AI Personalization, ChatGPT, Customer Insights, Target Audience, Marketing Automation, Content Creation
Intermediate · Course · 1 - 4 Weeks

ISC2
Skills you'll gain: Cloud Computing Architecture, Cloud Computing, Cloud Infrastructure, Cloud Platforms, Cloud Services, Resource Allocation, Cloud Security, Public Cloud, Infrastructure As A Service (IaaS), Virtualization, Hybrid Cloud Computing, Containerization, Software As A Service, Platform As A Service (PaaS), Scalability
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Penetration Testing, Metasploit, Open Web Application Security Project (OWASP), Network Protocols, Vulnerability Assessments, Exploitation techniques, Windows PowerShell, Active Directory, Network Security, Network Analysis, Microsoft Windows, Wireless Networks, Scripting, Virtual Environment
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Construction, Hydraulics, Construction Engineering, Equipment Design, Maintenance, Repair, and Facility Services, Grading (Landscape), Civil Engineering, Construction Management, Safety Standards, Plant Operations and Management, Vibrations, Facility Repair And Maintenance, Production Process
Intermediate · Course · 1 - 4 Weeks

University of California, Irvine
Skills you'll gain: Stakeholder Management, Stakeholder Communications, Work Breakdown Structure, Program Management, Project Management, Resource Planning, Resource Utilization, Agile Project Management, Project Risk Management, Resource Allocation, Scheduling, Project Schedules, Agile Methodology, Portfolio Management
Beginner · Course · 1 - 3 Months

Duke University
Skills you'll gain: Return On Investment, Environmental Social And Corporate Governance (ESG), Entrepreneurship, Capital Budgeting, Entrepreneurial Finance, Investment Management, Investments, Due Diligence, Business Metrics, Key Performance Indicators (KPIs), Performance Measurement, Growth Strategies, Business Modeling, Capital Markets, Finance, Business Development, Financial Management, Stakeholder Communications, Business Strategy, Business Management
Beginner · Course · 1 - 4 Weeks

Infosec
Skills you'll gain: Application Security, Secure Coding, Security Testing, Security Software, Vulnerability Scanning, Security Controls, Security Awareness, Web Development Tools, Web Applications, Browser Compatibility, Computer Programming
Beginner · Course · 1 - 4 Weeks