Learn IT support principles for troubleshooting and maintaining technology systems. Understand how to provide technical assistance and resolve IT issues.

Board Infinity
Skills you'll gain: Cloud Management, Dashboard, Resource Utilization, Financial Management, Cost Management, Anomaly Detection, Serverless Computing, Cloud Computing Architecture, Forecasting, Containerization, Organizational Change, Persona Development, Stakeholder Engagement, Presentations, Generative AI
Intermediate · Course · 1 - 4 Weeks

Packt
Skills you'll gain: Node.JS, Full-Stack Web Development, Authentications, Server Side, Back-End Web Development, Restful API, Middleware, Database Application, Data Validation, TypeScript, Application Programming Interface (API), Object-Relational Mapping, MongoDB, Databases, MySQL
Intermediate · Course · 1 - 3 Months
University of Michigan
Skills you'll gain: Performing Arts, Social Justice, Advocacy, Art History, Culture, World History, Music, Cultural Diversity, Storytelling, Creativity
Beginner · Course · 1 - 3 Months

Universidad Nacional Autónoma de México
Skills you'll gain: Learning Management Systems, End User Training and Support, Student Engagement, Web Content Accessibility Guidelines, Education Software and Technology
Beginner · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Active Listening, Storytelling, Social Skills, Empathy, Cognitive flexibility, Initiative and Leadership, Creativity, Cultural Diversity, Leadership, Self-Awareness, Social Justice, Communication
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Exploratory Data Analysis, Data Analysis, Amazon Elastic Compute Cloud, Amazon CloudWatch, Application Deployment, Predictive Modeling, Data Pipelines, Data Processing
Intermediate · Course · 1 - 4 Weeks

Duke University
Skills you'll gain: Web Scraping, Data Ethics, Data Transformation, Tidyverse (R Package), Data Wrangling, Data Cleansing, Data Manipulation, Data Collection, Data Capture, Data Pipelines, Data Integration, Personally Identifiable Information, R Programming, Exploratory Data Analysis, Information Privacy, Statistical Programming
Beginner · Course · 1 - 4 Weeks

Packt
Skills you'll gain: Negotiation, Communication, Conflict Management, Interpersonal Communications, Collaboration, Assertiveness, Proposal Development, Problem Solving, Active Listening, Planning, Cognitive flexibility
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Digital Advertising, Online Advertising, Campaign Management, Advertising, Advertising Campaigns, Marketing, Social Media Campaigns, Marketing Management, Budget Management, Target Audience
Beginner · Guided Project · Less Than 2 Hours

Coursera
Skills you'll gain: AI Personalization, Customer Engagement, Data-Driven Decision-Making, Customer experience strategy (CX), Customer Service, Customer experience improvement, Customer Communications Management, Customer Relationship Management (CRM) Software, Personalized Service, Customer Insights, Business Analytics, ChatGPT, User Feedback, Analytics, Consumer Behaviour, Real Time Data, Automation
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Java Programming, Data Access, Programming Principles, Computational Logic
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Diversity Programs, Compliance Management, Supplier Management, Supplier Relationship Management, Strategic Sourcing, Diversity and Inclusion, Procurement, Supply Chain, Community Development, Relationship Building, Innovation, Economic Development
Intermediate · Course · 1 - 4 Weeks