Learn IT support principles for troubleshooting and maintaining technology systems. Understand how to provide technical assistance and resolve IT issues.

University of Colorado Boulder
Skills you'll gain: Sustainable Design, Human Centered Design, Environmental Regulations, Sustainability Standards, Design Thinking, Sustainable Business, Product Development, Product Design, Corporate Sustainability, Product Lifecycle Management, Regulatory Requirements, Design Strategies, Design Research
Build toward a degree
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Make.com, JSON, Outbound Calls, Application Programming Interface (API), Phone Sales, Booking (Sales), Setting Appointments, Sales Development, Sales Pipelines, No-Code Development, Technical Sales, Automation, AI Personalization, Scheduling, Personalized Service
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Microsoft Azure, Virtual Machines, Kubernetes, Containerization, Cloud Storage, Cloud Computing, Data Storage, Cloud Applications, Application Deployment, Data Management, Infrastructure as Code (IaC), Application Security, Data Import/Export, Scalability
Intermediate · Course · 1 - 3 Months

HubSpot Academy
Skills you'll gain: Sales Enablement, Sales Management, Sales Training, Sales Process, Sales Strategy, Employee Onboarding, Employee Coaching, Process Development, Recruitment, Target Market, Goal Setting, Customer Insights
Beginner · Course · 1 - 4 Weeks

Kennesaw State University
Skills you'll gain: Incident Response, Cybersecurity, Cyber Attacks, Computer Security Incident Management, Security Awareness, Personally Identifiable Information, Cyber Risk, Threat Detection, Information Privacy, Safety and Security, Multi-Factor Authentication
Beginner · Course · 1 - 3 Months

Skills you'll gain: Sales Pipelines, Sales Development, Sales Process, Lead Generation, Sales Management, Sales Prospecting, Sales, Sales Strategy, Customer Relationship Management (CRM) Software, Automation
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Writing, Storytelling, Copywriting, Persuasive Communication, Facebook, Business Writing, Content Creation, Social Media Content, Social Media, Drive Engagement, Social Media Campaigns, AI Product Strategy, Prompt Engineering Tools
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Transportation Operations, Business Planning, Market Analysis, Process Design, Supplier Management, Cost Management
Mixed · Course · 1 - 4 Weeks

Automatic Data Processing, Inc. (ADP)
Skills you'll gain: Storytelling, Team Leadership, Recognizing Others, Team Building, Team Management, Self-Awareness, Personal Development, Professional Development, Employee Engagement, Communication Strategies, Mindfulness
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Prompt Engineering, Email Marketing, Generative AI Agents, Persona Development, AI Personalization, ChatGPT, Customer Insights, Target Audience, Marketing Automation, Content Creation
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: AWS Identity and Access Management (IAM), Key Management, Identity and Access Management, Single Sign-On (SSO), Amazon Web Services, Encryption, Amazon CloudWatch, Distributed Denial-Of-Service (DDoS) Attacks, Cloud Security, Infrastructure Security, Security Information and Event Management (SIEM), Continuous Monitoring, Application Security, Security Management, Firewall, Amazon Elastic Compute Cloud, Computer Security Incident Management, Data Security, Incident Response, Compliance Management
Beginner · Specialization · 1 - 3 Months

O.P. Jindal Global University
Skills you'll gain: Text Mining, Data Ethics, Data Mining, Customer Insights, Marketing Analytics, Unstructured Data, Marketing, Brand Awareness, Natural Language Processing, Predictive Analytics, Machine Learning, Data Quality
Beginner · Course · 1 - 3 Months