IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

AI CERTs
Skills you'll gain: AI Personalization, Applied Machine Learning
Intermediate · Course · 1 - 3 Months

Microsoft
Skills you'll gain: Generative AI
Beginner · Course · 1 - 3 Months

Skills you'll gain: Customer Relationship Management, Customer experience strategy (CX), Customer Success Management, Customer Acquisition Management, Customer Analysis, Customer Data Management, Customer Retention, Marketing Automation, Value Propositions, Portfolio Management, Performance Measurement, Automation, Key Performance Indicators (KPIs)
Mixed · Course · 1 - 4 Weeks

Board Infinity
Skills you'll gain: Manufacturing Operations, Internet Of Things, Robotics, Manufacturing Processes, Automation, Manufacturing and Production, Production Process, Industrial Engineering, 3D Modeling, Robotic Process Automation, Innovation, Computer-Aided Design, Emerging Technologies, Digital Transformation, Real Time Data, Simulation and Simulation Software
Intermediate · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Program Evaluation, Maternal Health, Nutrition and Diet, Child Health, Social Impact, Research Methodologies, Data Collection, Epidemiology, Public Health and Disease Prevention, Health Policy, Mathematical Modeling, Statistical Modeling, Data Analysis Software
Intermediate · Course · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Systems Thinking, Environmental Laws, Sustainable Development, Climate Change Adaptation, Land Development, Community Development, Environmental Policy, Social Impact, Sustainable Design, Social Justice, Socioeconomics, Environmental Science, Climate Change Mitigation, Energy and Utilities
Beginner · Course · 1 - 3 Months

Skills you'll gain: Instagram, Marketing Strategies, Content Creation, Marketing Strategy and Techniques, Marketing, Brand Marketing, Business Marketing, Social Media, Drive Engagement, Social Media Campaigns, Social Media Marketing, Influencing, Business
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Network Security, Cryptography, Firewall, Cybersecurity, Intrusion Detection and Prevention, Virtual Private Networks (VPN), Cloud Security, Public Key Infrastructure, Network Monitoring, Encryption, Network Architecture, Dynamic Host Configuration Protocol (DHCP), Human Factors (Security), Local Area Networks, Virtual Local Area Network (VLAN), Network Switches, Authentications
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Software Documentation, Generative AI, Debugging, ChatGPT, Integrated Development Environments, Development Environment, Python Programming, Prompt Engineering, Software Development, Application Development
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Customer experience improvement, Workflow Management, AI Personalization, Customer Service, Customer Support, Customer Engagement, Generative AI, Customer Communications Management, Emotional Intelligence, Customer Success Management, OpenAI, Salesforce, Customer Data Management, Customer Relationship Management, Artificial Intelligence, Customer Analysis, No-Code Development, De-escalation Techniques, Surveys, Communication
Intermediate · Course · 1 - 4 Weeks

University of Michigan
Skills you'll gain: Responsible AI, Prompt Engineering, Generative AI, ChatGPT, LLM Application, Education Software and Technology, Design Strategies, Artificial Intelligence, Data Ethics, Content Creation, Professional Development
Beginner · Course · 1 - 4 Weeks

LearnQuest
Skills you'll gain: Relational Databases, SQL, Databases, Data Access, Data Manipulation, Database Management, Query Languages
Beginner · Course · 1 - 4 Weeks