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IT Support Courses Online

Learn IT support principles for troubleshooting and maintaining technology systems. Understand how to provide technical assistance and resolve IT issues.


Explore the IT Support Course Catalog


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    Coursera

    Plant Design & Economics

    Skills you'll gain: Plant Operations and Management, Process Engineering, Cost Management, Process Improvement, Project Management, Engineering Management, Operational Efficiency, Process Analysis, Process Optimization, Budgeting, Engineering Design Process, Safety Standards, Performance Improvement, Simulation and Simulation Software, Cost Estimation, Operational Excellence, Financial Planning

    Beginner · Course · 1 - 4 Weeks

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    Coursera

    AI for Customer Experience with Chatbots and Analytics

    Skills you'll gain: Customer experience strategy (CX), Responsible AI, Customer Engagement, Predictive Analytics, Personalized Service, Customer Service, Google Gemini, Customer Insights, Anthropic Claude, Data-Driven Decision-Making, Artificial Intelligence, Generative AI, Return On Investment

    Intermediate · Course · 1 - 4 Weeks

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    Packt

    Advanced DevOps Tools and Practices

    Skills you'll gain: Devops Tools, Containerization, Docker (Software), Kubernetes, Prometheus (Software), Continuous Integration, DevOps, CI/CD, Jenkins, Application Deployment, Grafana, Application Performance Management, Continuous Deployment, Continuous Delivery, Configuration Management, Software Development Tools, Infrastructure as Code (IaC), YAML, System Monitoring, Scalability

    Intermediate · Course · 1 - 3 Months

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    Pearson

    The Zero Trust Framework

    Skills you'll gain: Zero Trust Network Access, Cybersecurity, Cyber Security Strategy, Cyber Security Assessment, IT Security Architecture, Computer Security, Network Security, Threat Modeling, Security Strategy, Security Controls, Cloud Security, Identity and Access Management

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
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    Packt

    Skills for a Modern Entrepreneur or Business Owner

    Skills you'll gain: Value Propositions, Emotional Intelligence, Business Planning, Target Market, Productivity, Financial Statements, Financial Acumen, Relationship Management, User Research, Marketing, Microsoft Excel, Marketing Strategies, Customer Acquisition Management, Content Marketing, Financial Analysis, Branding, Market Research, Social Media Strategy, Digital Marketing, Data Visualization

    Beginner · Specialization · 3 - 6 Months

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    Automatic Data Processing, Inc. (ADP)

    Valuing Excellence

    Skills you'll gain: Team Building, Team Management, Teamwork, Team Leadership, Team Motivation, Productivity, Collaboration, Professional Development, Employee Engagement, Leadership, Goal Setting, Coaching, Storytelling, Mindfulness

    Beginner · Course · 1 - 4 Weeks

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    L&T EduTech

    Design and Construction of Hydropower Structures

    Skills you'll gain: Construction, Mechanical Engineering, Hydraulics, Construction Engineering, Hydrology, Civil Engineering, Structural Engineering, Mechanical Design, Equipment Design, Electric Power Systems, Safety Standards, Water Resource Management, Construction Management, Environmental Engineering, Safety Training, Water Quality, Structural Analysis, Electrical Power, Engineering Analysis, Geospatial Information and Technology

    Advanced · Specialization · 1 - 3 Months

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    Coursera

    Auto Machine Learning (AutoML) Using AutoGluon

    Skills you'll gain: AWS SageMaker, Applied Machine Learning, Machine Learning, MLOps (Machine Learning Operations), Predictive Modeling, Classification And Regression Tree (CART), Python Programming, Prototyping

    Beginner · Guided Project · Less Than 2 Hours

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    Packt

    Social Engineering Expert

    Skills you'll gain: Non-Verbal Communication, Exploitation techniques, Human Factors (Security), Investigation, Data Collection, Security Awareness, Persuasive Communication, Social Sciences, Cybersecurity, Rapport Building, Email Security

    Intermediate · Course · 1 - 3 Months

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    Packt

    Applied NLP and Generative AI

    Skills you'll gain: Prompt Engineering, Generative AI, Dimensionality Reduction, Natural Language Processing, Large Language Modeling, OpenAI, Text Mining, Applied Machine Learning, LLM Application, Statistical Machine Learning, Data Processing, Databases, Feature Engineering, Python Programming, Supervised Learning, Artificial Intelligence, Unsupervised Learning, Pandas (Python Package), Data Transformation, NumPy

    Intermediate · Specialization · 3 - 6 Months

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    Northeastern University

    Designing Engaging Dashboards for Healthcare Analytics

    Skills you'll gain: Dashboard, Data Storytelling, Data Visualization, Data Presentation, Interactive Data Visualization, Infographics, Data Literacy, Tableau Software, Data Visualization Software, Presentations, Statistical Visualization, Storytelling, Design Elements And Principles, Data Analysis, Key Performance Indicators (KPIs), Health Informatics, Stakeholder Communications

    Mixed · Course · 1 - 4 Weeks

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    O.P. Jindal Global University

    Text Mining for Marketing

    Skills you'll gain: Text Mining, Data Ethics, Data Mining, Customer Insights, Marketing Analytics, Unstructured Data, Marketing, Brand Awareness, Natural Language Processing, Predictive Analytics, Machine Learning, Data Quality

    Beginner · Course · 1 - 3 Months

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In summary, here are 10 of our most popular it support courses

  • Plant Design & Economics: Coursera
  • AI for Customer Experience with Chatbots and Analytics: Coursera
  • Advanced DevOps Tools and Practices: Packt
  • The Zero Trust Framework: Pearson
  • Skills for a Modern Entrepreneur or Business Owner: Packt
  • Valuing Excellence: Automatic Data Processing, Inc. (ADP)
  • Design and Construction of Hydropower Structures: L&T EduTech
  • Auto Machine Learning (AutoML) Using AutoGluon : Coursera
  • Social Engineering Expert: Packt
  • Applied NLP and Generative AI: Packt

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