Learn IT support principles for troubleshooting and maintaining technology systems. Understand how to provide technical assistance and resolve IT issues.

Coursera
Skills you'll gain: Plant Operations and Management, Process Engineering, Cost Management, Process Improvement, Project Management, Engineering Management, Operational Efficiency, Process Analysis, Process Optimization, Budgeting, Engineering Design Process, Safety Standards, Performance Improvement, Simulation and Simulation Software, Cost Estimation, Operational Excellence, Financial Planning
Beginner · Course · 1 - 4 Weeks
Skills you'll gain: Customer experience strategy (CX), Responsible AI, Customer Engagement, Predictive Analytics, Personalized Service, Customer Service, Google Gemini, Customer Insights, Anthropic Claude, Data-Driven Decision-Making, Artificial Intelligence, Generative AI, Return On Investment
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Devops Tools, Containerization, Docker (Software), Kubernetes, Prometheus (Software), Continuous Integration, DevOps, CI/CD, Jenkins, Application Deployment, Grafana, Application Performance Management, Continuous Deployment, Continuous Delivery, Configuration Management, Software Development Tools, Infrastructure as Code (IaC), YAML, System Monitoring, Scalability
Intermediate · Course · 1 - 3 Months

Pearson
Skills you'll gain: Zero Trust Network Access, Cybersecurity, Cyber Security Strategy, Cyber Security Assessment, IT Security Architecture, Computer Security, Network Security, Threat Modeling, Security Strategy, Security Controls, Cloud Security, Identity and Access Management
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Value Propositions, Emotional Intelligence, Business Planning, Target Market, Productivity, Financial Statements, Financial Acumen, Relationship Management, User Research, Marketing, Microsoft Excel, Marketing Strategies, Customer Acquisition Management, Content Marketing, Financial Analysis, Branding, Market Research, Social Media Strategy, Digital Marketing, Data Visualization
Beginner · Specialization · 3 - 6 Months

Automatic Data Processing, Inc. (ADP)
Skills you'll gain: Team Building, Team Management, Teamwork, Team Leadership, Team Motivation, Productivity, Collaboration, Professional Development, Employee Engagement, Leadership, Goal Setting, Coaching, Storytelling, Mindfulness
Beginner · Course · 1 - 4 Weeks

L&T EduTech
Skills you'll gain: Construction, Mechanical Engineering, Hydraulics, Construction Engineering, Hydrology, Civil Engineering, Structural Engineering, Mechanical Design, Equipment Design, Electric Power Systems, Safety Standards, Water Resource Management, Construction Management, Environmental Engineering, Safety Training, Water Quality, Structural Analysis, Electrical Power, Engineering Analysis, Geospatial Information and Technology
Advanced · Specialization · 1 - 3 Months

Skills you'll gain: AWS SageMaker, Applied Machine Learning, Machine Learning, MLOps (Machine Learning Operations), Predictive Modeling, Classification And Regression Tree (CART), Python Programming, Prototyping
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Non-Verbal Communication, Exploitation techniques, Human Factors (Security), Investigation, Data Collection, Security Awareness, Persuasive Communication, Social Sciences, Cybersecurity, Rapport Building, Email Security
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Prompt Engineering, Generative AI, Dimensionality Reduction, Natural Language Processing, Large Language Modeling, OpenAI, Text Mining, Applied Machine Learning, LLM Application, Statistical Machine Learning, Data Processing, Databases, Feature Engineering, Python Programming, Supervised Learning, Artificial Intelligence, Unsupervised Learning, Pandas (Python Package), Data Transformation, NumPy
Intermediate · Specialization · 3 - 6 Months

Northeastern University
Skills you'll gain: Dashboard, Data Storytelling, Data Visualization, Data Presentation, Interactive Data Visualization, Infographics, Data Literacy, Tableau Software, Data Visualization Software, Presentations, Statistical Visualization, Storytelling, Design Elements And Principles, Data Analysis, Key Performance Indicators (KPIs), Health Informatics, Stakeholder Communications
Mixed · Course · 1 - 4 Weeks

O.P. Jindal Global University
Skills you'll gain: Text Mining, Data Ethics, Data Mining, Customer Insights, Marketing Analytics, Unstructured Data, Marketing, Brand Awareness, Natural Language Processing, Predictive Analytics, Machine Learning, Data Quality
Beginner · Course · 1 - 3 Months