IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Product Support, End User Training and Support, Help Desk Support, Technical Support, Technical Support and Services, Service Level, Cloud Services, Cloud Solutions, Issue Tracking, Technical Communication, Information Privacy, Personally Identifiable Information
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Incident Response, Computer Security Incident Management, Incident Management, Cyber Threat Intelligence, Security Information and Event Management (SIEM), Threat Detection, Vulnerability Assessments, Technical Communication, Intrusion Detection and Prevention, Cybersecurity, Vulnerability Management, Continuous Monitoring, Threat Management, Communication Strategies, Digital Forensics, Root Cause Analysis
Intermediate · Course · 1 - 4 Weeks

Politecnico di Milano
Skills you'll gain: Patient Communication, Health Disparities, Health Equity, Community and Social Work, Crisis Intervention, Social Impact, Social Determinants Of Health, Health Policy, Public Health, Public Policies, Vulnerability, Cultural Responsiveness
Mixed · Course · 1 - 3 Months

LearnQuest
Skills you'll gain: Linux Commands, Linux Administration, Linux, Cybersecurity, Serverless Computing, Cloud Computing Architecture, Operating System Administration, Cloud Computing, Information Systems Security, Open Source Technology, Information Technology, DevOps, Git (Version Control System), Servers, Public Key Infrastructure
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Linux, Authentications, Remote Access Systems, Linux Administration, User Accounts, Authorization (Computing), Security Controls, System Configuration, Command-Line Interface, Cryptographic Protocols
Intermediate · Course · 1 - 4 Weeks

University of London
Skills you'll gain: Information Technology, Case Studies, Team Leadership, Governance, Resource Allocation, Decision Making
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Prompt Engineering, ChatGPT, Generative AI, OpenAI, Multimodal Prompts, OpenAI API, LLM Application, AI Product Strategy, Productivity Software, Creative Design, Marketing Strategy and Techniques, Responsible AI, A/B Testing, Time Management
Beginner · Course · 1 - 3 Months

Skills you'll gain: Retrieval-Augmented Generation, Model Context Protocol, Agentic Workflows, AI Orchestration, Generative AI Agents, Anthropic Claude, Prompt Engineering, Tool Calling, Generative AI, Automation, Scalability, Application Programming Interface (API), Servers, Python Programming
Intermediate · Course · 1 - 4 Weeks

Politecnico di Milano
Skills you'll gain: Agile Project Management, Scaled Agile Framework, Team Management, Team Building, Teamwork, Sprint Retrospectives, Culture Transformation, Agile Methodology, Organizational Leadership, Innovation, Cross-Functional Collaboration, Leadership
Beginner · Course · 1 - 3 Months

Skills you'll gain: Apache Kafka, Apache Spark, Data Pipelines, Distributed Computing, Real Time Data, Data Integration, Apache Hadoop, Security Controls, Configuration Management, Data Processing, Performance Tuning, Encryption, Authorization (Computing), Authentications
Intermediate · Course · 1 - 4 Weeks

Birla Institute of Technology & Science, Pilani
Skills you'll gain: Computational Logic, Logical Reasoning, Deductive Reasoning, Theoretical Computer Science, Analytical Skills, Programming Principles, Computer Science, Data Analysis, Computer Programming, Algorithms, Verification And Validation, Systems Analysis, Software Development, Machine Learning
Beginner · Course · 1 - 3 Months

MathWorks
Skills you'll gain: Reinforcement Learning, Machine Learning Methods, Artificial Intelligence and Machine Learning (AI/ML), Deep Learning, Artificial Neural Networks, Unsupervised Learning, Supervised Learning, Control Systems, Simulations
Beginner · Course · 1 - 4 Weeks