Learn IT support principles for troubleshooting and maintaining technology systems. Understand how to provide technical assistance and resolve IT issues.

Dartmouth College
Skills you'll gain: Natural Language Processing, Field-Programmable Gate Array (FPGA), Technical Communication, Statistical Machine Learning, Machine Learning, Embedded Systems, Embedded Software, Machine Learning Algorithms, Distributed Computing, Generative AI, Image Analysis, Hardware Design, Computer Vision, Electrical and Computer Engineering, Engineering Analysis, Student Support and Services, Student Services, Text Mining, Digital Communications, Electrical Engineering
Earn a degree
Degree · 1 - 4 Years

Skills you'll gain: Search Engine Optimization, Keyword Research, Blogs, Search Engine Marketing, Web Analytics and SEO, Generative AI, Digital Advertising, Content Creation, Digital Content, Content Strategy, Case Studies, Prompt Engineering
Intermediate · Course · 1 - 4 Weeks

Amazon Web Services
Skills you'll gain: Amazon Web Services, MongoDB, NoSQL, Cloud-Based Integration, Cloud Applications, Operational Databases
Beginner · Course · 1 - 4 Weeks

Northeastern University
Skills you'll gain: Database Design, Enterprise Architecture, Data Governance, Database Theory, User Research, Stakeholder Engagement, Lean Methodologies, Algorithms, Database Management, Process Mapping, Unified Modeling Language, Process Analysis, Object Oriented Design, Software Architecture, Responsive Web Design, Cascading Style Sheets (CSS), Agile Methodology, Object Oriented Programming (OOP), Data Structures, Data Ethics
Earn a degree
Degree · 1 - 4 Years

Universidad de los Andes
Skills you'll gain: User Story, Test Driven Development (TDD), Continuous Integration, Business Modeling, Version Control, Process Analysis, Business Process Modeling, Corporate Communications, Engineering Management, Financial Statement Analysis, Git (Version Control System), Software Architecture, Security Requirements Analysis, Risk Analysis, IT Management, Agile Project Management, Blockchain, Service Design, Product Management, AI Product Strategy
Earn a degree
Degree · 1 - 4 Years