IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Coursera
Skills you'll gain: Patient Education And Counseling, Communication Strategies, Communication, Active Listening, Empathy
Beginner · Course · 1 - 4 Weeks

Kennesaw State University
Skills you'll gain: Digital Advertising, Marketing, MarTech, Market Dynamics, Advertising, Sales, Social Media, Digital Transformation, Marketing Strategy and Techniques, Digital Marketing, Real Time Data, Consultative Selling, Promotional Strategies
Beginner · Course · 1 - 4 Weeks
University of Illinois Urbana-Champaign
Skills you'll gain: Product Development, New Product Development, Risk Management, Innovation, Healthcare Industry Knowledge, Industrial Design, Stakeholder Engagement, Health Systems, Requirements Elicitation, Market Opportunities, Market Analysis, Cost Benefit Analysis, Return On Investment, Health Technology, Project Management, Forecasting, Financial Analysis, Agile Methodology, Project Planning, Waterfall Methodology
Build toward a degree
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Docker (Software), CI/CD, Containerization, Development Environment, Continuous Deployment, Continuous Integration, Devops Tools, DevOps, Application Deployment, Linux, Software Development Tools, YAML, Data Persistence, Command-Line Interface
Beginner · Course · 1 - 3 Months

Skills you'll gain: Software-Defined Networking, Network Architecture, Network Planning And Design, Wide Area Networks, Virtual Private Networks (VPN), Network Administration, Network Security, Network Performance Management, Firewall, Cloud Deployment, Network Routing, Encryption
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: AWS Identity and Access Management (IAM), Cloud Computing, Amazon Web Services, Cloud Deployment, Cloud Computing Architecture, Amazon Elastic Compute Cloud, Cloud Solutions, Cloud Infrastructure, Load Balancing, AWS CloudFormation, Cloud Management, Amazon CloudWatch, Amazon S3, Scalability, API Gateway, Serverless Computing, Infrastructure as Code (IaC), Virtual Networking, Encryption, Command-Line Interface
Beginner · Course · 1 - 3 Months

Board Infinity
Skills you'll gain: Professional Networking, Interviewing Skills, Finance, Financial Services, Verbal Communication Skills, Financial Analysis, Case Studies, LinkedIn, Brand Awareness, Presentations, Storytelling, Banking, Non-Verbal Communication, Communication, Relationship Building, Value Propositions, Business Writing
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Simulations, Education Software and Technology, Computer Programming Tools, Computational Thinking, No-Code Development, Program Development, Computer Programming, UI Components, Pedagogy
Advanced · Guided Project · Less Than 2 Hours

Skills you'll gain: Web Analytics, Customer Analysis, Customer Insights, Analytics, User Feedback, Business Analytics, Analysis, Root Cause Analysis, User Flows, Performance Analysis, Data Presentation, Performance Metric, Key Performance Indicators (KPIs), Statistical Analysis, Data Capture, Taxonomy
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Microsoft Azure, Virtual Machines, Cloud Applications, Cloud Development, Application Deployment, Redis, Active Directory, Cloud Computing, Serverless Computing, Application Performance Management, Cloud Storage, NoSQL, Key Management, Cloud Security, Scalability
Intermediate · Course · 3 - 6 Months

Nikolai Schuler
Skills you'll gain: Power BI, Collaborative Software, Data Sharing, Microsoft 365, Cloud Services, Data Access, Cloud Deployment, Dashboard, Role-Based Access Control (RBAC), Data Security, Business Intelligence, Data Visualization, Data Modeling, Data Analysis
Beginner · Course · 1 - 4 Weeks

The Hong Kong University of Science and Technology
Skills you'll gain: Risk Analysis, Operational Risk, Governance Risk Management and Compliance, Financial Services, Financial Regulations, Compliance Management, Information Technology, FinTech, Cyber Risk, Business Risk Management, Risk Management, Governance, Risk Control, Business Continuity Planning, IT Management, Enterprise Risk Management (ERM), Disaster Recovery, System Implementation, Change Management
Beginner · Course · 1 - 3 Months