IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Authorization (Computing), Proxy Servers, Identity and Access Management, Disaster Recovery, Configuration Management, Data Centers, Distributed Computing, Service Management, Data Store, Encryption, Scalability
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Agentic Workflows, Prompt Engineering, Agentic systems, AI Personalization, AI Enablement, Artificial Intelligence, Human Computer Interaction, Human Centered Design, Responsible AI, User Flows, User Experience Design, Context Management
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Web Analytics and SEO, Keyword Research, Web Content, Content Creation
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Customer Retention, Customer Analysis, Business Metrics, Data Analysis, Performance Metric, Customer Insights, Analysis, Performance Measurement, Trend Analysis, Benchmarking, Key Performance Indicators (KPIs), Pareto Chart, Data-Driven Decision-Making, Customer experience strategy (CX), Descriptive Analytics, Predictive Analytics, Root Cause Analysis, Consumer Behaviour
Intermediate · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Product Support, Help Desk Support, Technical Support, Google Cloud Platform, Service Level, Service Management, Cloud Services, Issue Tracking, Problem Management, Technical Communication, Personally Identifiable Information, Information Privacy
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Javascript, Frontend Performance, Scripting, Front-End Web Development, Real Time Data, Data Integrity, Maintainability, Data Validation, Debugging
Intermediate · Course · 3 - 6 Months

Skills you'll gain: Computational Logic, Object Oriented Programming (OOP)
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Jenkins, Selenium (Software), Apache Maven, CI/CD, Object Oriented Programming (OOP), JUnit, Java, Software Design Patterns, Test Automation, Software Testing, Maintainability, Test Case, Browser Compatibility, Software Design, Test Execution Engine
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Windows Servers, Active Directory, Remote Access Systems, Microsoft Servers, Virtual Private Networks (VPN), Microsoft Azure, Dynamic Host Configuration Protocol (DHCP), Hybrid Cloud Computing, Data Storage Technologies, Network Infrastructure, Virtual Networking, Cloud Storage, Wide Area Networks, File Systems, TCP/IP
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Cloud Deployment, DevOps, CI/CD, Application Deployment, Cloud Development, Development Environment, Cloud Applications, Continuous Deployment, Version Control, Continuous Integration, Amazon Web Services, Git (Version Control System), Data Persistence, Interactive Data Visualization, Application Programming Interface (API), Real Time Data
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Agile Project Management, Agile Software Development, Scrum (Software Development), Agile Methodology, Sprint Retrospectives, Project Controls, Agile Product Development, Project Scoping, Project Management Life Cycle, Sprint Planning, Project Management Institute (PMI) Methodology, Project Management, Project Documentation, Milestones (Project Management), Change Control, Waterfall Methodology, Lean Methodologies
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: vSphere DRS & HA, Storage vMotion, Virtual Machines, VMware ESX Servers, vCenter Server Management, Virtualization, Capacity Management, Patch Management, Configuration Management, System Monitoring
Advanced · Course · 1 - 4 Weeks