IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Cisco Learning and Certifications
Skills you'll gain: Telecommunications, User Provisioning, Collaborative Software, Cloud Solutions, Virtual Teams, Enterprise Application Management, Cloud Management, Registration, Inbound Calls, Network Troubleshooting, Azure Active Directory, Systems Integration, Outbound Calls, AI Enablement
Beginner · Course · 1 - 3 Months

Skills you'll gain: Diversity and Inclusion, Empathy, Team Management, Non-Verbal Communication, Team Performance Management, Business Transformation, Emotional Intelligence, Strategic Leadership, Organizational Leadership, Leadership, Organizational Change, Leadership and Management, Sales Strategy, Conflict Management, Marketing Psychology, Communication, Sales, Recruitment, Marketing Strategies
Beginner · Course · 1 - 3 Months

Skills you'll gain: Sales Process, Sales Pipelines, Personal Development, Sales Operations, Sales Management, Professional Development, Sales Training, Sales, Account Management, Sales Strategy, Mentorship, Process Optimization, Employee Coaching, Forecasting, Self-Awareness, Customer Engagement, Customer Relationship Building, Stress Management, Customer Relationship Management (CRM) Software, Customer Relationship Management
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Test Data
Advanced · Course · 1 - 3 Months

Northeastern University
Skills you'll gain: Software Quality Assurance, Scaled Agile Framework, Software Testing, DevOps, Test Automation, Browser Compatibility, Application Security, DevSecOps, Performance Testing, Software Development Life Cycle, Agile Methodology, Selenium (Software), Cybersecurity, Mobile Development Tools, Waterfall Methodology
Intermediate · Course · 1 - 3 Months

Coursera
Skills you'll gain: Data Governance, Role-Based Access Control (RBAC), Responsible AI, Governance, Data Management, Generative AI, Metadata Management, Security Controls, AI Security, Data Quality, Data Access, Identity and Access Management, Benchmarking, Data Security, Compliance Management, Quality Assurance and Control
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Cloud Security, DevSecOps, Security Controls, Security Information and Event Management (SIEM), AWS Identity and Access Management (IAM), Infrastructure as Code (IaC), Cyber Security Assessment, Identity and Access Management, Cyber Security Policies, Cloud Computing, Vulnerability Management, Continuous Monitoring, Network Security, NIST 800-53, Authorization (Computing), Threat Detection, Auditing, Encryption
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Security Information and Event Management (SIEM), Threat Detection, Microsoft Azure, Anomaly Detection, Cyber Threat Intelligence, Security Management, Cloud Management, Application Deployment, Role-Based Access Control (RBAC), Incident Response, Identity and Access Management, Automation, Query Languages
Intermediate · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Cost Control, Google Cloud Platform, Cloud Management, Cost Management, Cloud Storage, Serverless Computing, Budget Management, Billing, Resource Allocation, System Monitoring, Resource Management
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Lean Methodologies, Data-Driven Decision-Making, Kaizen Methodology, Process Improvement, Workflow Management, Operational Efficiency, Scaled Agile Framework, Process Mapping, Business Process, Agile Methodology, Sprint Retrospectives, Business Transformation, Business Process Modeling, Value Engineering, Agile Product Development, Continuous Improvement Process, Agile Project Management
Intermediate · Course · 1 - 3 Months

Google Cloud
Skills you'll gain: Data Lakes, Cloud API, Google Cloud Platform, Metadata Management, Data Dictionary, Data Mapping, Data Governance, Cloud Computing, Data Analysis
Beginner · Project · Less Than 2 Hours

Skills you'll gain: Cybersecurity, Computer Security Incident Management, Incident Response, Network Security, Information Systems Security, Security Information and Event Management (SIEM), Encryption, Security Controls, Infrastructure Security, Cyber Risk, TCP/IP, Cryptography, Vulnerability Management, Multi-Factor Authentication, Virtual Private Networks (VPN), Authentications, Operating Systems
Intermediate · Course · 1 - 3 Months