IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Computer Systems, Operating Systems, Generative AI, Business Systems, Cybersecurity, Enterprise Security, Servers, Security Awareness, Computer Hardware, Information Systems Security, Computer Architecture, Data Storage, Patch Management, Cloud Computing
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Root Cause Analysis, Solution Selling, Problem Solving, Consultative Approaches, Collaboration, Project Risk Management, Discussion Facilitation, Risk Management, Stakeholder Engagement, Design Thinking, Client Support, Goal Setting, Key Performance Indicators (KPIs), Project Documentation
Intermediate · Course · 1 - 4 Weeks

The Hong Kong University of Science and Technology
Skills you'll gain: Computational Logic, Logical Reasoning, Theoretical Computer Science, Deductive Reasoning, Data Structures, Computational Thinking, Computer Science, Algorithms
Beginner · Course · 1 - 3 Months

Skills you'll gain: Context Management, Artificial Intelligence, Performance Testing, Natural Language Processing, Integration Testing, Web Services, Business Logic, Data Validation, System Configuration
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Microsoft Azure, Cloud Services, Virtualization, Cloud Computing, Virtual Machines, Cloud Storage, Cloud Infrastructure, Public Cloud, Virtual Networking, Scalability
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Customer Success Management, Salesforce, Dashboard, Sales Operations, Customer Relationship Management (CRM) Software, Data Visualization, Customer Support, Sales Management, Customer Service, Sales Strategy, Sales Process, Business Reporting, Data-Driven Decision-Making
Beginner · Course · 1 - 4 Weeks

University of Minnesota
Skills you'll gain: User Story, Agile Software Development, Agile Methodology, Agile Project Management, Scrum (Software Development), Sprint Planning, Software Development Methodologies, Sprint Retrospectives, Backlogs, Continuous Integration, Test Driven Development (TDD)
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Penetration Testing, Vulnerability Scanning, Vulnerability Management, Vulnerability Assessments, Cyber Security Assessment, Open Web Application Security Project (OWASP), Exploitation techniques, Application Security, Patch Management, Cyber Threat Intelligence, Web Applications, Cyber Engineering, Cyber Security Policies, Cyber Governance, Risk Management Framework, Linux Administration, Ethical Standards And Conduct, Linux, Linux Commands, Linux Servers
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Collaborative Software, Git (Version Control System), Version Control, Debugging, Software Development Tools, Problem Management, Configuration Management, Software Technical Review, Conflict Management, Root Cause Analysis, Reconciliation
Beginner · Course · 1 - 4 Weeks

Chris Croft Training
Skills you'll gain: Influencing, Leadership and Management, Team Leadership, Persuasive Communication, Delegation Skills, Leadership, Team Management, Team Motivation, Team Building, Assertiveness, Motivational Skills, Communication, Empowerment, Social Skills, Negotiation, Active Listening, Virtual Teams, Communication Strategies, Overcoming Obstacles, Non-Verbal Communication
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: User Interface (UI) Design, Java, Application Design, Application Development, Databases, Development Environment, Data Validation, Debugging, Program Development, Data Modeling, Transaction Processing, Maintainability
Beginner · Course · 1 - 4 Weeks

Packt
Skills you'll gain: Nginx, Web Servers, Apache, Ansible, CI/CD, Server Administration, Proxy Servers, Linux Servers, Load Balancing, Docker (Software), PHP (Scripting Language), Django (Web Framework), Microservices, Performance Tuning, Scalability
Beginner · Course · 1 - 3 Months