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Results for "it service management"

  • Status: Free Trial
    Free Trial
    E

    EDUCBA

    ITIL V4 Certification Preparation

    Skills you'll gain: Service Management, Information Technology Infrastructure Library, Customer experience improvement, IT Service Management, Service Improvement, Change Control, IT Management, Information Technology Architecture, Technical Management, Security Management, Enterprise Architecture, Continuous Improvement Process, Service Design, Agile Methodology, Governance, Risk Management Framework, Quality Improvement, Organizational Structure, IT Infrastructure, Strategic Partnership

    4.8
    Rating, 4.8 out of 5 stars
    ·
    353 reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: New
    New
    Status: Preview
    Preview
    C

    Coursera Instructor Network

    ITSM Foundations: Optimizing IT Service Management

    Skills you'll gain: ServiceNow, Problem Management, Incident Management, IT Service Management, Information Technology Infrastructure Library, Release Management, Service Management, Change Management, Information Technology Operations, Information Technology, Problem Solving, Root Cause Analysis, IT Management, Operational Efficiency, Automation, Workflow Management, Prioritization

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    E

    EDUCBA

    ITIL V4 Introduction to Service Management Concept

    Skills you'll gain: Service Management, Information Technology Infrastructure Library, Service Improvement, IT Service Management, Technical Management, IT Management, Continuous Improvement Process, Quality Improvement, Process Management, Operations Management, Information Technology, Business Process Management, Stakeholder Management, Governance, Change Management, Risk Management, Value Propositions

    4.7
    Rating, 4.7 out of 5 stars
    ·
    203 reviews

    Beginner · Course · 1 - 3 Months

  • Status: New
    New
    Status: Preview
    Preview
    C

    Coursera Instructor Network

    Advanced ITSM with ServiceNow: Optimizing IT Operations

    Skills you'll gain: ServiceNow, Information Technology Infrastructure Library, IT Service Management, Problem Management, Service Management, Information Technology Operations, Digital Transformation, Change Control, Configuration Management, Self Service Technologies, IT Management, Automation, Problem Solving, Design, Order Fulfillment

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    P

    Packt

    IT Service Management: Career Guide

    Skills you'll gain: IT Service Management, Service Management, Digital Transformation, Information Technology Infrastructure Library, IT Management, Communication Strategies, Stakeholder Communications, Management Training And Development, Enterprise Application Management, Technology Strategies, Organizational Strategy, Business Operations, Customer experience improvement, Continuous Improvement Process

    Beginner · Course · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    I

    IBM

    IBM IT Support

    Skills you'll gain: Cloud Computing Architecture, Technical Support, Technical Support and Services, Cloud Services, Generative AI, Hardware Troubleshooting, IT Service Management, Cloud Security, Cybersecurity, Desktop Support, Cloud Platforms, Cloud Hosting, Cloud Engineering, Cloud Computing, Professional Networking, Data Storage, Peripheral Devices, Information Technology, Cloud Infrastructure, Customer Service

    4.7
    Rating, 4.7 out of 5 stars
    ·
    12K reviews

    Beginner · Professional Certificate · 3 - 6 Months

What brings you to Coursera today?

  • Status: New
    New
    Status: Preview
    Preview
    C

    Coursera Instructor Network

    ServiceNow Basics: IT Automation & AI-Powered Workflows

    Skills you'll gain: ServiceNow, Workflow Management, IT Service Management, Digital Transformation, Business Process Automation, Self Service Technologies, Artificial Intelligence, Technical Support and Services, Operational Efficiency, Predictive Modeling, Incident Management, Event Monitoring, Change Management, Performance Analysis

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    E

    EDUCBA

    ITIL V4 Brief Overview of Management and Practices

    Skills you'll gain: IT Service Management, Information Technology Infrastructure Library, Change Control, IT Management, Information Technology Architecture, Service Management, Security Management, Enterprise Architecture, Risk Management Framework, IT Infrastructure, IT Security Architecture, Capacity Management, Problem Management, Release Management, Incident Management

    5
    Rating, 5 out of 5 stars
    ·
    125 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    Status: AI skills
    AI skills
    I

    IBM

    IBM Cybersecurity Analyst

    Skills you'll gain: Operating System Administration, Cyber Threat Hunting, Incident Response, IT Service Management, Identity and Access Management, Cloud Computing, Governance Risk Management and Compliance, Information Technology Infrastructure Library, Endpoint Security, Malware Protection, Penetration Testing, Computer Security Incident Management, Linux Commands, Database Management, Network Security, Networking Hardware, Cybersecurity, Cyber Threat Intelligence, Interviewing Skills, Cyber Security Assessment

    Build toward a degree

    4.6
    Rating, 4.6 out of 5 stars
    ·
    27K reviews

    Beginner · Professional Certificate · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    I

    IBM

    IT Fundamentals for Cybersecurity

    Skills you'll gain: Operating System Administration, IT Service Management, Cloud Computing, Governance Risk Management and Compliance, Information Technology Infrastructure Library, Malware Protection, Identity and Access Management, Linux Commands, Incident Response, Networking Hardware, TCP/IP, Cybersecurity, Linux Administration, Network Security, Network Protocols, Linux Servers, Computer Security Incident Management, Cloud Security, Data Ethics, Cyber Attacks

    4.6
    Rating, 4.6 out of 5 stars
    ·
    22K reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    F

    Fundação Instituto de Administração

    Gerenciamento de Serviços de TI

    Skills you'll gain: IT Service Management, Information Technology Infrastructure Library, Service Management, Service Design, Service Level, DevOps, Agile Methodology, Innovation, Supplier Management, Continuous Improvement Process, Governance, Customer experience improvement

    4.5
    Rating, 4.5 out of 5 stars
    ·
    25 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    I

    IBM

    Cybersecurity Compliance Framework, Standards & Regulations

    Skills you'll gain: IT Service Management, Governance Risk Management and Compliance, Information Technology Infrastructure Library, Data Ethics, NIST 800-53, Information Technology, Regulatory Compliance, Auditing, Cybersecurity, Compliance Management, ISO/IEC 27001, Control Objectives for Information and Related Technology (COBIT), Security Controls, Artificial Intelligence, Open Web Application Security Project (OWASP), Risk Management, Payment Card Industry (PCI) Data Security Standards, General Data Protection Regulation (GDPR)

    4.7
    Rating, 4.7 out of 5 stars
    ·
    3.4K reviews

    Intermediate · Course · 1 - 3 Months

Searches related to it service management

itsm foundations: optimizing it service management
it service management: career guide
itil v4 introduction to service management concept
itil v4 details of four dimensions of service management
12

In summary, here are 10 of our most popular it service management courses

  • ITIL V4 Certification Preparation: EDUCBA
  • ITSM Foundations: Optimizing IT Service Management: Coursera Instructor Network
  • ITIL V4 Introduction to Service Management Concept: EDUCBA
  • Advanced ITSM with ServiceNow: Optimizing IT Operations: Coursera Instructor Network
  • IT Service Management: Career Guide: Packt
  • IBM IT Support: IBM
  • ServiceNow Basics: IT Automation & AI-Powered Workflows: Coursera Instructor Network
  • ITIL V4 Brief Overview of Management and Practices: EDUCBA
  • IBM Cybersecurity Analyst: IBM
  • IT Fundamentals for Cybersecurity: IBM

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