Skills you'll gain: Prompt Patterns, AI Enablement, Personalized Service, Data Ethics, Customer experience improvement, Real Time Data, Artificial Intelligence, Artificial Intelligence and Machine Learning (AI/ML), Large Language Modeling, Responsible AI, AI Workflows, Customer Advocacy, Content Creation, Machine Learning, Image Analysis, Context Management, Decision Making

Skills you'll gain: Customer Success Management, Crisis Management, Customer Relationship Building, Customer Retention, Customer Relationship Management (CRM) Software, Customer Engagement, Customer Relationship Management, Customer Data Management, Employee Onboarding, Customer experience improvement, Company, Product, and Service Knowledge, Performance Metric, Business Metrics, Key Performance Indicators (KPIs), Account Management, Stakeholder Engagement, Operational Excellence, Product Knowledge, Customer Insights, Smart Goals

Skills you'll gain: Influencing, Leadership Development, Active Listening, Verbal Communication Skills, Communication Strategies, Motivational Skills, Leadership, Strategic Leadership, Initiative and Leadership, Leadership and Management, Team Leadership, Communication, Organizational Leadership, Persuasive Communication, Business Leadership, Personal Development, Self-Awareness, Stakeholder Communications, Business Communication, Cross-Functional Team Leadership

Skills you'll gain: Work Breakdown Structure, Project Closure, Project Management, Scope Management, Cost Management, Version Control, Dashboard, Microsoft Excel, Project Schedules, Project Planning, Excel Formulas, Resource Allocation, Risk Management, Time Management, Business Reporting, Resource Planning, Automation, Data Visualization, Data Analysis, Data Validation

Skills you'll gain: Variance Analysis, Cost Control, Cost Accounting, Budget Management, Cost Management, Statistical Analysis, Data Analysis, Data-Driven Decision-Making, Stakeholder Communications, Communication, Strategic Communication

Skills you'll gain: Earned Value Management, Capacity Planning, Change Control, Change Management, Project Controls, Project Risk Management, Scope Management, Project Performance, Project Management, Agile Methodology, Resource Management, Waterfall Methodology, Technical Communication, Business Communication, Stakeholder Communications, Data-Driven Decision-Making

Skills you'll gain: Responsible AI, Sales Enablement, Sales Training, Sales, Decision Support Systems, B2B Sales, AI Enablement, Sales Support, Artificial Intelligence, Data-Driven Decision-Making, Real Time Data, Customer Insights, Accountability, Customer Engagement, Customer and Client Support, Natural Language Processing

Skills you'll gain: Prompt Engineering, AI Personalization, A/B Testing, Generative AI, Marketing Materials, Content Strategy, Digital Content, Brand Management, Drive Engagement

Skills you'll gain: Billing & Invoicing, Accounts Payable, Accounting Software, Ledgers (Accounting), Reconciliation, Billing, Accounts Payable and Receivable, Payment Processing and Collection, Billing Systems, QuickBooks (Accounting Software), Accounts Receivable, Bookkeeping, Invoicing, General Ledger, Auditing, Record Keeping, Automation, Transaction Processing, Financial Accounting, Process Optimization

Skills you'll gain: AI Personalization, Personalized Service, Customer Engagement, Customer experience improvement, Customer Relationship Management (CRM) Software, Customer Retention, Sales Strategy, Customer Relationship Management, Workflow Management, Sales, Customer Insights, Customer Data Management, AI Enablement, AI Workflows, Microsoft Copilot, Predictive Analytics, Debugging, Data Ethics, Responsible AI, Trend Analysis

Skills you'll gain: Prompt Engineering, Search Engine Optimization, Blogs, Email Marketing, Email Automation, Keyword Research, Google Gemini, Web Analytics and SEO, Marketing Automation, Content Creation, Content Strategy, ChatGPT, Social Media Content, Digital Content, Content Marketing, Generative AI, Digital Marketing, Copywriting, Lead Generation, Automation

Skills you'll gain: AI Product Strategy, User Story, Usability Testing, New Product Development, Product Management, Product Lifecycle Management, Product Development, Innovation, Agile Software Development, Scrum (Software Development), Product Roadmaps, Agile Methodology, Kanban Principles, Responsible AI, Generative AI, Backlogs, ChatGPT, Test Planning, Registration, Leadership