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Explore the IT Support Course Catalog
Status: Free TrialCoursera Instructor Network
Skills you'll gain: Prompt Engineering, Email Automation, Customer experience improvement, Generative AI, AI Personalization, Customer Support, Personalized Service, Product Support, Operational Efficiency, Automation
Status: PreviewUniversity of Pittsburgh
Skills you'll gain: Educational Materials, Web Content Accessibility Guidelines, Disabilities, Adaptive Equipment, Instructional Design, Differentiated Instruction, Education Software and Technology, Case Studies, Curriculum Development, Student Support and Services, Diversity Awareness, Higher Education
Status: Free TrialRice University
Skills you'll gain: Human Musculoskeletal System, Anatomy, Orthopedics, Kinesiology, Medical Terminology, Sports Medicine, Physical Therapy, Physiology
Status: Free TrialSkills you'll gain: Prompt Engineering, Prompt Patterns, ChatGPT, Generative AI, Standard Operating Procedure, Customer Support, Product Support, AI Product Strategy, AI Personalization, Customer Analysis, Personalized Service, LLM Application, Responsible AI, Artificial Intelligence and Machine Learning (AI/ML), Customer experience improvement, Data Ethics, Customer Insights, Deep Learning, Automation, Machine Learning
Status: Free TrialFortinet, Inc.
Skills you'll gain: Network Troubleshooting, Firewall, Network Monitoring, Network Security, Virtual Private Networks (VPN), Network Performance Management, Lightweight Directory Access Protocols, System Monitoring, Authentications, Performance Tuning, System Configuration, Cybersecurity, Malware Protection
Status: NewStatus: Free TrialSkills you'll gain: Performance Management
Status: Free TrialUniversity of Virginia
Skills you'll gain: Technology Strategies, Information Technology, Business Analysis, Business Strategy, Design Thinking, Process Design, Cybersecurity, Business Modeling, Agile Methodology, Artificial Intelligence, Project Portfolio Management, Cost Benefit Analysis, Technical Communication, Value Propositions
Status: Free TrialJohns Hopkins University
Skills you'll gain: Data Literacy, Data Visualization, Data Analysis, Research Design, Descriptive Statistics, Analytics, Analysis, Statistics, Quantitative Research, Statistical Methods, Probability & Statistics
Status: NewStatus: Free TrialAI Business School
Skills you'll gain: Prompt Engineering, Generative AI, Sales, Sales Enablement, Productivity, Sales Management, Large Language Modeling, ChatGPT, AI Product Strategy, Generative AI Agents, Responsible AI, AI Personalization, IT Management, LLM Application, Innovation, Operational Efficiency, Artificial Intelligence, Operations Management, Business Transformation, Ideation
Status: Free TrialSkills you'll gain: Threat Modeling, Vulnerability Assessments, Business Continuity, Risk Analysis, Vulnerability Management, Cyber Security Assessment, Risk Management, Business Risk Management, Risk Mitigation, Threat Detection, Disaster Recovery, Business Analysis
Status: Free TrialL&T EduTech
Skills you'll gain: Building Codes, Engineering Analysis, Engineering Calculations, Structural Engineering, Simulation and Simulation Software, Finite Element Methods, Construction Engineering, Mathematical Software, Civil Engineering, Engineering Practices, Structural Analysis, Construction, Environmental Engineering, Engineering Design Process, Engineering, Scientific, and Technical Instruments, Laboratory Testing
Status: Free TrialGoodwill Industries International
Skills you'll gain: Constructive Feedback, Coaching, Virtual Teams, Professional Development, Telecommuting, Adaptability, Stakeholder Engagement, Workforce Development, Strategic Partnership, Project Implementation, Technology Strategies, Emerging Technologies
In summary, here are 10 of our most popular it support courses
- GenAI for Customer Support:Â Coursera Instructor Network
- Disability Awareness and Support:Â University of Pittsburgh
- Anatomy & Physiology: Support & Movement:Â Rice University
- Generative AI for Customer Support:Â IBM
- Network Security Support Engineer:Â Fortinet, Inc.
- Support Individual Growth and Development:Â Google
- Customer-Centric IT Strategy:Â University of Virginia
- Data – What It Is, What We Can Do With It: Johns Hopkins University
- AI for Management & Management support:Â AI Business School
- IT Risk Assessment Practices:Â Packt










