IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Microsoft
Skills you'll gain: Prompt Engineering, Microsoft Copilot, Generative AI, Microsoft Office, Microsoft Azure, Artificial Intelligence and Machine Learning (AI/ML), Productivity Software, Natural Language Processing
Beginner · Course · 1 - 4 Weeks

Imperial College London
Skills you'll gain: Infectious Diseases, Epidemiology, Public Health and Disease Prevention, Public Health, Health Disparities, Cardiology, Social Determinants Of Health, Chronic Diseases, Microbiology, Health Care, Community Health, Health Education, Health Systems, Socioeconomics, Preventative Care, Health Policy, Health Assessment, Trend Analysis, Immunology, Medical Science and Research
Beginner · Specialization · 1 - 3 Months

ESSEC Business School
Skills you'll gain: Business Analytics, Forecasting, Statistical Methods, Data Presentation, Predictive Analytics, R Programming, Information Technology, Statistical Analysis, Communication, Business, Business Intelligence, Strategic Thinking, Data Analysis, Data Visualization, Regression Analysis
Mixed · Course · 1 - 3 Months

Northwestern University
Skills you'll gain: Robotics, Simulation and Simulation Software, Mathematical Modeling, Mechanical Engineering, Vibrations, Algorithms, Torque (Physics), Control Systems, Applied Mathematics, Calculus, Linear Algebra
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Emotional Intelligence, Conflict Management, Empathy, Leadership Development, Personal Development, Leadership, Self-Awareness, Professional Development, Adaptability, Relationship Building, Team Management, Communication, Active Listening, Stress Management
Beginner · Course · 1 - 4 Weeks

Wesleyan University
Skills you'll gain: Motivational Interviewing, Cognitive Behavioral Therapy, Mental Health Therapies, Behavioral Health, Mental and Behavioral Health, Psychotherapy, Psychology, Experimentation, Health Education, Goal Setting
Beginner · Course · 1 - 4 Weeks

University of Colorado System
Skills you'll gain: Penetration Testing, Application Security, Secure Coding, Exploitation techniques, Software Design Patterns, Vulnerability Assessments, Amazon Web Services, SQL, Operating Systems, C (Programming Language)
Intermediate · Course · 1 - 4 Weeks

Vanderbilt University
Skills you'll gain: Generative AI, Expense Reports, Image Analysis, Expense Management, Organizational Skills, Computer Vision, Data Storytelling, Project Controls, Social Media Content, Artificial Intelligence, Photography, Prompt Engineering, Cooking
Beginner · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Site Reliability Engineering
Beginner · Course · 1 - 3 Months

Skills you'll gain: Open Shortest Path First (OSPF), Virtual Local Area Network (VLAN), OSI Models, Wide Area Networks, Network Troubleshooting, TCP/IP, Wireless Networks, Cloud Computing, Network Routing, Routing Protocols, Network Security, Network Monitoring, Event Monitoring, Threat Detection, Network Performance Management, Network Switches, Network Planning And Design, Network Administration, Network Protocols, Software-Defined Networking
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Mainframe Computing, z/OS, Virtualization, IBM Cloud, Virtual Machines, Infrastructure Architecture, Computer Architecture, Enterprise Security, Computer Systems, Computer Hardware, Cryptography, System Configuration, Process Management
Beginner · Course · 1 - 4 Weeks

Fortinet, Inc.
Skills you'll gain: Firewall, Virtual Private Networks (VPN), Network Troubleshooting, Network Routing, Network Security, Intrusion Detection and Prevention, Authentications, Network Monitoring, Event Monitoring, Lightweight Directory Access Protocols, Network Administration, Security Information and Event Management (SIEM), Security Engineering, Network Performance Management, Enterprise Security, Application Security, Network Infrastructure, Cybersecurity, Computer Security, Cyber Security Strategy
Intermediate · Specialization · 3 - 6 Months