Learn IT support principles for troubleshooting and maintaining technology systems. Understand how to provide technical assistance and resolve IT issues.
The language used throughout the course, in both instruction and assessments.

LearnQuest
Skills you'll gain: Feature Engineering, Bioinformatics, Exploratory Data Analysis, Random Forest Algorithm, Pandas (Python Package), Scikit Learn (Machine Learning Library), Applied Machine Learning, Data Manipulation, Data Processing, Dimensionality Reduction, Data Cleansing, Keras (Neural Network Library), Machine Learning Algorithms, Data Transformation, NumPy, Classification And Regression Tree (CART), Tensorflow, Machine Learning, Predictive Modeling, Data Science
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Agile Methodology, Sprint Retrospectives, Agile Project Management, Sprint Planning, Agile Software Development, User Story, Knowledge Transfer
Advanced · Course · 1 - 4 Weeks

Skills you'll gain: Earned Value Management, Project Controls, Project Planning, Project Management Software, Cost Management, Budget Management, Performance Reporting, Process Improvement and Optimization, Dashboard, Administration, Data Import/Export, Data Visualization, User Accounts
Beginner · Specialization · 3 - 6 Months
University of Illinois Urbana-Champaign
Skills you'll gain: Business Analytics, Asset Management, Business Intelligence, Advanced Analytics, Business Analysis, Information Management, Data Analysis, Big Data, Business Valuation, Data Strategy, Case Studies, Business Economics, Return On Investment, Innovation, Accounting
Build toward a degree
Beginner · Course · 1 - 3 Months
Skills you'll gain: Operating Systems, C (Programming Language), Performance Tuning, Virtual Machines, System Programming, Virtualization, Linux
Advanced · Course · 1 - 3 Months

Skills you'll gain: Project Documentation, Lean Six Sigma, Project Management, Project Scoping, Google Docs, Timelines
Beginner · Guided Project · Less Than 2 Hours
Emory University
Skills you'll gain: Customer Analysis, Statistical Analysis, Target Market, Marketing Analytics, Customer Insights, Market Research, Data Analysis, Data Analysis Software, Marketing, Marketing Strategy and Techniques, Brand Strategy
Mixed · Course · 1 - 4 Weeks

University of Michigan
Skills you'll gain: Data Visualization, Surveys, Tidyverse (R Package), Data Analysis, Demography, Public Administration, Policy Analysis, Public Policies, R Programming, Statistical Programming, Data Transformation, Data Cleansing, Data Manipulation
Intermediate · Course · 1 - 3 Months

Starweaver
Skills you'll gain: Business Process Automation, Automation, Business Process, Process Design, IT Automation, Workflow Management, Robotic Process Automation, Business Transformation, Business Technologies, Operational Efficiency, Compliance Management, Security Controls, Continuous Improvement Process, Return On Investment, Change Management
Beginner · Course · 1 - 4 Weeks

University of Maryland, College Park
Skills you'll gain: Interviewing Skills, Concision, Public Speaking, Persuasive Communication, Cultural Responsiveness, Business Research, Non-Verbal Communication, Professionalism, Negotiation
Mixed · Course · 1 - 3 Months

University of Michigan
Skills you'll gain: Augmented and Virtual Reality (AR/VR), Augmented Reality, Virtual Reality, Unreal Engine, 3D Assets, Unity Engine, Cross Platform Development, Application Development, Prototyping, Interaction Design, User Experience Design, Human Computer Interaction, User Interface (UI), Web Development Tools
Intermediate · Course · 1 - 4 Weeks

University of Zurich
Skills you'll gain: Environment, Sustainable Development, Aesthetics, Sustainable Systems, Environmental Policy, Liberal Arts, Social Sciences, Economics, Policy, and Social Studies, Cultural Diversity, Sociology, Storytelling
Beginner · Course · 1 - 3 Months