Learn IT support principles for troubleshooting and maintaining technology systems. Understand how to provide technical assistance and resolve IT issues.
The language used throughout the course, in both instruction and assessments.

Skills you'll gain: Incident Response, Network Security, Intrusion Detection and Prevention, Computer Security Incident Management, Command-Line Interface, Cryptography, Open Web Application Security Project (OWASP), Cyber Threat Intelligence, Application Security, Secure Coding, Cybersecurity, Encryption, Information Systems Security, Vulnerability Assessments, Metasploit, Risk Management Framework, Multi-Factor Authentication, Cloud Security, Penetration Testing, Risk Management
Intermediate · Specialization · 3 - 6 Months

Arizona State University
Skills you'll gain: Stress Management, Time Management, Organizational Skills, Personal Development, Emotional Intelligence, Self-Awareness, Prioritization, Productivity
Mixed · Course · 1 - 3 Months

University of Colorado System
Skills you'll gain: Patient Evaluation, First Aid, Patient Positioning, Patient Transport, Emergency Medical Services, Safety Assurance, Clinical Assessment, Medical History Documentation, Vital Signs, Neurology, Patient Safety
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Prompt Engineering, ChatGPT, Patient Communication, Generative AI, LLM Application, Health Technology, Artificial Intelligence, Natural Language Processing
Beginner · Guided Project · Less Than 2 Hours

Microsoft
Skills you'll gain: Content Performance Analysis, Prompt Engineering, Microsoft Copilot, Customer Insights, Customer Analysis, Competitive Analysis, Persona Development, Content Creation, Marketing Analytics, Generative AI Agents, Marketing Design, Marketing Strategies, Marketing Planning, Marketing Materials, Marketing, Content Development and Management, Ideation, Social Media Content, Content Strategy, Data Analysis
Beginner · Specialization · 1 - 3 Months
University of Illinois Urbana-Champaign
Skills you'll gain: Management Accounting, Performance Measurement, Organizational Strategy, Capacity Management, Cost Accounting, Performance Metric, Financial Accounting, Budget Management, Accounting, Strategic Decision-Making, Business Strategy, Financial Controls, Budgeting, Resource Allocation, Price Negotiation, Variance Analysis, Decision Making
Beginner · Course · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Goal Setting, Resilience, Self-Awareness, Accountability, Personal Development, Overcoming Obstacles, Action Oriented, Persistence, Mental Concentration, Self-Discipline, Self-Motivation, Emotional Intelligence, Personal Integrity, Growth Mindedness, Initiative and Leadership, Personal Attributes, Optimism, Productivity, Time Management, Cognitive flexibility
Build toward a degree
Beginner · Specialization · 3 - 6 Months

University of Michigan
Skills you'll gain: Generative AI, Automation, Human Resources, Workforce Management, Artificial Intelligence, Workforce Planning, Socioeconomics, Data Ethics, Leadership and Management, Change Management
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Email Automation, AI Personalization, Web Design, Application Design, Customer Service, Web Design and Development, Merchant Services, Setting Appointments, Booking (Sales), Responsive Web Design
Beginner · Guided Project · Less Than 2 Hours

École Polytechnique Fédérale de Lausanne
Skills you'll gain: Digital Communications, Communication Systems, Image Analysis, Telecommunications, Electrical and Computer Engineering, Embedded Systems, Electronics, Engineering Analysis, Applied Mathematics, Algorithms, Quantitative Research, Systems Of Measurement, Computer Hardware
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Kanban Principles, Workflow Management, Collaborative Software, Team Oriented, Product Management, Product Planning, Product Lifecycle Management, Timelines, Project Management Software, Project Management
Beginner · Guided Project · Less Than 2 Hours

LearnQuest
Skills you'll gain: Spring Framework, Hibernate (Java), Object-Relational Mapping, Transaction Processing, Databases, Java, Data Access, Restful API, Web Services, Middleware
Intermediate · Course · 1 - 4 Weeks