Learn IT support principles for troubleshooting and maintaining technology systems. Understand how to provide technical assistance and resolve IT issues.
The language used throughout the course, in both instruction and assessments.

Skills you'll gain: Web Applications, API Design, User Interface (UI), User Provisioning, Databases, Scalability, GitHub, Command-Line Interface, Data Validation
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Program Management, Stakeholder Engagement, Stakeholder Management, Stakeholder Analysis, Project Management Life Cycle, Earned Value Management, Project Management Office (PMO), Project Management Institute (PMI) Methodology, Project Closure, Governance, Risk Analysis, Benefits Administration, Organizational Strategy, Project Management, Project Risk Management, Procurement, Case Studies, Strategic Communication, Performance Management, Risk Management
Intermediate · Specialization · 1 - 3 Months

University of Geneva
Skills you'll gain: Ethical Standards And Conduct, Culture, Social Studies, World History, Cultural Diversity, Art History, European History, Political Sciences
Beginner · Course · 1 - 3 Months

Automatic Data Processing, Inc. (ADP)
Skills you'll gain: Payroll Tax, Payroll, Payroll Administration, Payroll Processing, Tax Compliance, Tax, Income Tax, Tax Laws, Benefits Administration, Compliance Reporting, Compensation and Benefits, Regulatory Requirements
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Design Thinking, Data Science, Process Design, Strategic Thinking, Data Pipelines, Data Validation, Data Processing, Workflow Management, Data Quality, Business Priorities, Pandas (Python Package), NumPy, Machine Learning, Python Programming
Intermediate · Course · 1 - 4 Weeks

University of Colorado System
Skills you'll gain: Data Warehousing, Dashboard, Star Schema, Data Visualization Software, MicroStrategy, Business Intelligence, Data Integration, Data Architecture, Extract, Transform, Load, Data Modeling, Case Studies, PostgreSQL, SQL, Analytical Skills, Data Transformation
Mixed · Course · 1 - 3 Months

Skills you'll gain: Large Language Modeling, Natural Language Processing, LLM Application, Generative AI Agents, Prompt Engineering, Test Case, Agentic systems, Artificial Intelligence and Machine Learning (AI/ML), Performance Testing, Debugging, Applied Machine Learning, Artificial Intelligence, Machine Learning Algorithms, Decision Support Systems, Performance Tuning
Intermediate · Course · 1 - 3 Months

Coursera
Skills you'll gain: Technical Sales, Sales Presentation, Solution Selling, B2B Sales, Consultative Approaches, Customer Relationship Building, Sales Process, Return On Investment, Stakeholder Engagement, Value Propositions, Customer Analysis
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Tensorflow, Python Programming, Natural Language Processing, Artificial Neural Networks, Text Mining, Machine Learning Algorithms, Deep Learning, Machine Learning, Data Processing
Intermediate · Guided Project · Less Than 2 Hours

University of Pennsylvania
Skills you'll gain: Organizational Skills, Student Support and Services, Higher Education, Planning, Prioritization, Self-Awareness, Decision Making, Personal Development, Resourcefulness, Goal Setting, Research
Beginner · Course · 1 - 3 Months

University of Michigan
Skills you'll gain: Sampling (Statistics), Sample Size Determination, Data Collection, Surveys, Quantitative Research, Statistical Methods, Statistical Analysis, Statistical Software, Probability & Statistics, Probability, Network Analysis
Beginner · Course · 1 - 3 Months

Universidad Nacional Autónoma de México
Skills you'll gain: Disabilities, Education and Training, Student Support and Services, Instructional Design, Communication Disorders, Diversity Awareness, Higher Education, Interpersonal Communications, Student Engagement, Case Studies
Beginner · Course · 1 - 4 Weeks