Learn IT support principles for troubleshooting and maintaining technology systems. Understand how to provide technical assistance and resolve IT issues.
The language used throughout the course, in both instruction and assessments.

University of California, Davis
Skills you'll gain: Social Network Analysis, Data Wrangling, Natural Language Processing, Web Scraping, Databases, Social Sciences, Trend Analysis, Data Collection, Simulations, Big Data, Machine Learning, Computational Thinking, Data Visualization Software, Artificial Intelligence and Machine Learning (AI/ML)
Intermediate · Course · 1 - 4 Weeks

LearnKartS
Skills you'll gain: Dashboard, Salesforce, Data Visualization, Salesforce Development, Ad Hoc Reporting, Business Reporting, Data Import/Export, End User Training and Support
Intermediate · Course · 1 - 4 Weeks

Arizona State University
Skills you'll gain: Engineering Design Process, Engineering Drawings, Prototyping, Drafting and Engineering Design, Mechanical Drawings, Computer-Aided Design, Technical Drawing
Beginner · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Digital Transformation, Google Cloud Platform, Google Workspace, Cloud Applications, Collaborative Software, Platform As A Service (PaaS), Database Application, Artificial Intelligence and Machine Learning (AI/ML), Cost Management, Cloud Computing, Cloud Infrastructure, Cloud Storage, Machine Learning, IT Infrastructure, Cloud Security
Beginner · Course · 1 - 3 Months

Rutgers the State University of New Jersey
Skills you'll gain: Strategic Sourcing, Procurement, Supplier Management, Supply Chain, Supplier Performance Management, Supply Management, Supply Chain Management, Benchmarking, Competitive Analysis, Business Analytics, Analytics, Business Intelligence, Financial Analysis
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Responsive Web Design, HTML and CSS, Web Design, Cascading Style Sheets (CSS), UI Components, Front-End Web Development, User Interface (UI), Javascript, Mobile Development, Interactive Design, Cross Platform Development
Intermediate · Guided Project · Less Than 2 Hours

University of Western Australia
Skills you'll gain: Recruitment, Recruitment Strategies, Talent Sourcing, Diversity and Inclusion, Workplace inclusivity, Talent Acquisition, Diversity Awareness, Professional Networking, Cultural Sensitivity, Social Media
Beginner · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: File Management, Cloud Storage, Collaborative Software, Google Workspace, Document Management, Microsoft Office, Data Sharing
Beginner · Project · Less Than 2 Hours

University of Michigan
Skills you'll gain: Generative AI, Prompt Engineering, Instructional Design, ChatGPT, Brainstorming, Needs Assessment, Design Strategies, Content Creation, Persona Development, Professional Development
Beginner · Course · 1 - 4 Weeks

LearnKartS
Skills you'll gain: Security Controls, Threat Management, Cybersecurity, Cyber Attacks, Public Key Infrastructure, Encryption, Threat Detection, Cryptography, Data Security, Continuous Monitoring, Security Management, Compliance Management, Zero Trust Network Access, Information Assurance, Vulnerability Management, Governance Risk Management and Compliance, Data Encryption Standard, Blockchain, Data Integrity
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Blockchain, Supply Chain, Supply Chain Management, Logistics, Business Transformation, Shipping and Receiving, Transportation Operations, Inventory and Warehousing, Internet Of Things, Business Process Automation, Digital Transformation, Interoperability, Supplier Management, Asset Management, Fraud detection, Governance
Beginner · Course · 1 - 3 Months

Skills you'll gain: Marketing Automation, Marketing Planning, Marketing Strategies, Marketing, Campaign Management, ChatGPT, AI Personalization, Databases, Automation, Customer Insights, Project Planning, Artificial Intelligence
Beginner · Guided Project · Less Than 2 Hours