Learn IT support principles for troubleshooting and maintaining technology systems. Understand how to provide technical assistance and resolve IT issues.
The language used throughout the course, in both instruction and assessments.

Packt
Skills you'll gain: OSI Models, Computer Networking, Virtualization, Data Centers, General Networking, Network Architecture, Networking Hardware, Network Protocols, TCP/IP, Virtual Local Area Network (VLAN), Network Infrastructure, Local Area Networks, Network Model, Cloud Computing
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Product Roadmaps, Workflow Management, Agile Methodology, Agile Product Development, Product Management, Business Priorities, Collaborative Software, Product Strategy, Project Design, Performance Measurement, Team Management, Business Metrics
Intermediate · Guided Project · Less Than 2 Hours

Johns Hopkins University
Skills you'll gain: Tidyverse (R Package), Data Wrangling, R (Software), Data Cleansing, Data Transformation, Data Manipulation, R Programming, Data Science, Exploratory Data Analysis, Data Analysis, Data Management, File Management, Data Visualization, Data Import/Export
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Process Mapping, Strategic Thinking, Process Analysis, Process Management, Business Workflow Analysis, Operational Efficiency, Business Process Improvement, Process Improvement, Lean Methodologies, Waste Minimization
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Responsive Web Design, User Interface (UI), UI Components, Figma (Design Software), UI/UX Strategy, User Interface and User Experience (UI/UX) Design, Prototyping, Usability Testing, Interactive Design, User Experience Design, Experience Design, Mobile Development, Style Guides, Web Development, Animations
Intermediate · Course · 1 - 3 Months

Akamai Technologies, Inc.
Skills you'll gain: Application Development, Scripting, MySQL, Data Structures, Python Programming, Program Development, Database Management, Web Applications, Computer Programming, File Management, Software Development Life Cycle
Beginner · Course · 1 - 3 Months

Skills you'll gain: Sales Strategy, Sales Presentation, Sales Enablement, Sales Training, Sales Pipelines, Sales Management, Generative AI, Lead Generation, Sales Prospecting, LinkedIn, B2B Sales, AI Personalization, Prospecting and Qualification, Responsible AI, ChatGPT, Email Marketing, Artificial Intelligence, Marketing Collateral, Proposal Writing, Forecasting
Intermediate · Course · 1 - 4 Weeks

LearnKartS
Skills you'll gain: Jenkins, CI/CD, Continuous Integration, DevOps, Software Development, Continuous Delivery, Software Installation, Linux Administration
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Microsoft Power Automate/Flow, Microsoft Power Platform, Data Analysis Expressions (DAX), Power BI, Microsoft Azure, Dashboard, Workflow Management, Process Analysis, Microsoft Copilot, Robotic Process Automation, Business Process Automation, Process Optimization, Automation, Data Integration, No-Code Development, Cloud Applications, Microsoft Visual Studio, Restful API, Application Lifecycle Management, JSON
Intermediate · Specialization · 1 - 3 Months

Skills you'll gain: Networking Hardware, Network Monitoring, OSI Models, Routing Protocols, Software-Defined Networking, Network Troubleshooting, Network Architecture, Network Protocols, Distributed Denial-Of-Service (DDoS) Attacks, Network Security, TCP/IP, Network Routing, Computer Networking, Dynamic Host Configuration Protocol (DHCP), Network Administration, Network Routers, Local Area Networks, Hardening, Virtual Private Networks (VPN), Intrusion Detection and Prevention
Intermediate · Specialization · 3 - 6 Months

University of Illinois Urbana-Champaign
Skills you'll gain: Human Centered Design, User Experience Design, Stakeholder Engagement, Design Thinking, Creativity, Research and Design, Ideation, Stakeholder Analysis, Surveys, Data Collection, Storytelling, Design Strategies, Collaboration, Innovation, User Research, Presentations, Communication, Goal Setting
Mixed · Course · 1 - 3 Months

Skills you'll gain: Data Warehousing, Extract, Transform, Load, IBM Cognos Analytics, Database Design, Data Transformation, Data Mart, Star Schema, Data Modeling, MySQL, Dashboard, Data Architecture, Data Pipelines, PostgreSQL, Statistical Reporting, IT Automation, SQL
Intermediate · Course · 1 - 3 Months