Learn IT support principles for troubleshooting and maintaining technology systems. Understand how to provide technical assistance and resolve IT issues.
The language used throughout the course, in both instruction and assessments.

Skills you'll gain: Prompt Engineering, OpenAI, Large Language Modeling, ChatGPT, Generative AI, Application Performance Management, LLM Application, Image Analysis, Application Programming Interface (API), Multimodal Prompts, Animations, Tool Calling, Image Quality, File Management, Visualization (Computer Graphics), Computer Graphics, Generative AI Agents, Application Development, Python Programming, Computer Science
Beginner · Specialization · 1 - 3 Months

University of California, Davis
Skills you'll gain: Virtual Teams, Intercultural Competence, Team Management, Cultural Diversity, Leadership, Cultural Sensitivity, Team Building, Culture, Stakeholder Communications, Conflict Management, Communication
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Disaster Recovery, Remote Access Systems, File Systems, Data Access, Data Storage, File Management, Network Planning And Design, Distributed Computing, Network Protocols, System Configuration, System Implementation, Configuration Management, Open Source Technology
Intermediate · Course · 1 - 3 Months

West Virginia University
Skills you'll gain: Expense Management, Sales Management, Operating Expense, Compensation Strategy, Travel Arrangements, Transportation Operations, Compensation Management, Sales Strategy, Sales, Cost Control, Performance Metric, Goal Setting
Mixed · Course · 1 - 4 Weeks

Howard University
Skills you'll gain: Business Software, Information Systems, Business Systems, Business Technologies, Management Information Systems, Information Technology, Enterprise Resource Planning, E-Commerce, Systems Analysis, Computer Hardware, Data Warehousing, Disaster Recovery, Networking Hardware, Business Ethics, Operating Systems, Business Process Management, Customer Relationship Management, Security Management, Business-To-Consumer, Data Security
Intermediate · Course · 1 - 4 Weeks

Accenture
Skills you'll gain: Data Literacy, Computer Literacy, Microsoft Excel, Data Security, Data Analysis, Programming Principles, Emerging Technologies, Computer Security Awareness Training, Digital Communications, Computer Programming, Scripting Languages, Web Development, Information Technology, Business Technologies, Javascript, Python Programming, Blockchain, Cloud Computing, Computer Hardware, Artificial Intelligence
Beginner · Course · 1 - 4 Weeks

Board Infinity
Skills you'll gain: Restful API, ASP.NET, Model View Controller, JSON, Application Programming Interface (API), Application Frameworks, Web Services, Middleware, Back-End Web Development, Server Side, Extensible Markup Language (XML), Routing Protocols
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Financial Data, Microsoft Excel, Spreadsheet Software, Excel Formulas, Microsoft 365, Financial Modeling, Mortgage Loans, Timelines
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Microsoft 365, Data Integration, Report Writing, IT Automation
Intermediate · Course · 3 - 6 Months

Skills you'll gain: Product Roadmaps, Business Analysis, Requirements Management, Team Building, Business Requirements, Acceptance Testing, Business Process Modeling, Agile Methodology, Project Management Software, Business Modeling, Agile Project Management, Stakeholder Analysis, Registration, Stakeholder Communications
Intermediate · Course · 1 - 4 Weeks

L&T EduTech
Skills you'll gain: Electrical Substation, Electrical Systems, Electrical Wiring, Low Voltage, Electrical Equipment, Electrical Safety, Electrical Power, High Voltage, HVAC, Mechanical Design, Wiring Diagram, Construction, Civil Engineering, Safety Standards, Schematic Diagrams, Engineering Calculations
Intermediate · Course · 1 - 3 Months

The State University of New York
Skills you'll gain: Conflict Management, Leadership, Collaboration, Teamwork, Communication, Interpersonal Communications, Verbal Communication Skills, Crisis Intervention, Active Listening, Empathy
Beginner · Course · 1 - 4 Weeks