Learn IT support principles for troubleshooting and maintaining technology systems. Understand how to provide technical assistance and resolve IT issues.
The language used throughout the course, in both instruction and assessments.

SkillsBooster Academy
Skills you'll gain: Email Marketing, Lead Generation, Email Automation, Customer Relationship Management (CRM) Software, Performance Metric, Sales Pipelines, Digital Marketing, Copywriting, Customer Support, Customer Engagement, Data Pipelines, Compliance Management, Revenue Cycle Management, Generative AI, Design and Product, Product Design, Law, Regulation, and Compliance, Artificial Intelligence, Design Elements And Principles, Statistics
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Risk Analysis, Financial Analysis, Return On Investment, Financial Services, Investment Management, Investments, Risk Management, Portfolio Management, Equities
Intermediate · Guided Project · Less Than 2 Hours

Starweaver
Skills you'll gain: High Voltage, Power Electronics, Electrical Equipment, Electronic Systems, Basic Electrical Systems, Control Systems, Test Equipment, Electric Power Systems, Wiring Diagram, Hardware Troubleshooting, Electrical Safety, Sustainable Technologies, Thermal Management, Emerging Technologies
Beginner · Course · 1 - 4 Weeks

LearnKartS
Skills you'll gain: Workplace Bullying Intervention, Diversity Awareness, Workplace inclusivity, Safety Culture, Tactfulness, Accountability, Professionalism, Compliance Management, Social Media
Beginner · Course · 1 - 4 Weeks
Google Cloud
Skills you'll gain: Presentations, Google Workspace, Product Demonstration, Sales Presentations, Collaborative Software, Data Visualization, Multimedia, Document Management, Organizational Skills, Data Sharing, Version Control, File Management
Beginner · Course · 1 - 3 Months

Board Infinity
Skills you'll gain: Test Planning, Test Tools, Configuration Management, Software Testing, Test Automation, Integration Testing, System Testing, Software Quality Assurance, Risk Management, Test Case, Risk Management Framework, Issue Tracking, Performance Testing, Version Control
Beginner · Course · 1 - 4 Weeks

The Hong Kong University of Science and Technology
Skills you'll gain: International Relations, World History, Diplomacy, Oil and Gas, Political Sciences, Economics, Economic Development, Talent Acquisition, Policy Development
Beginner · Course · 1 - 3 Months

Skills you'll gain: Generative AI, Security Awareness
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Canva (Software), Graphic and Visual Design Software, Graphic Design, Collaborative Software, Design Software, Content Creation, User Accounts, Computer Literacy, Marketing
Beginner · Guided Project · Less Than 2 Hours

Wesleyan University
Skills you'll gain: Social Justice, Diversity Equity and Inclusion Initiatives, Diversity Training, Diversity Awareness, Workplace inclusivity, Systems Thinking, Community Organizing, Cultural Diversity, Policy Analysis, Training Programs
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Apache Spark, Data Pipelines, MLOps (Machine Learning Operations), PySpark, Application Deployment, IBM Cloud, Machine Learning, Containerization, Data Science, Python Programming, Performance Tuning, Scalability
Advanced · Course · 1 - 4 Weeks

Skills you'll gain: Video Editing, Timelines, Video Production, Editing, Productivity, Storytelling
Beginner · Course · 1 - 4 Weeks