Learn IT support principles for troubleshooting and maintaining technology systems. Understand how to provide technical assistance and resolve IT issues.
The language used throughout the course, in both instruction and assessments.

Wesleyan University
Skills you'll gain: Data Storytelling, Exploratory Data Analysis, Data Analysis, Data Visualization, Analytical Skills, Report Writing, Data Science, Data Management, Big Data, Statistical Analysis, Real Time Data, Research, Research Design
Mixed · Course · 1 - 4 Weeks

Duke University
Skills you'll gain: Command-Line Interface, Scripting, IT Automation, Computer Programming Tools, Python Programming
Beginner · Guided Project · Less Than 2 Hours

Rice University
Skills you'll gain: Ancient History, Anthropology, Scientific Methods, Peer Review, Social Sciences, Research, Science and Research, World History, Culture, Research Methodologies, Cultural Diversity
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Data Ethics, Responsible AI, Data Collection, Game Theory, Machine Learning, Algorithms, Artificial Intelligence, Predictive Modeling
Beginner · Course · 1 - 4 Weeks
Ludwig-Maximilians-Universität München (LMU)
Skills you'll gain: Business Research, Peer Review, Report Writing, Business Consulting, Management Consulting, Analysis, Business Reporting, Data Visualization, Organizational Strategy, Business Analytics, Competitive Analysis, Business Strategy, Presentations
Mixed · Course · 1 - 3 Months
École Polytechnique
Skills you'll gain: Semiconductors, Materials science, Electrical Engineering, Sustainable Technologies, Energy and Utilities, Physics, Electronic Components, Manufacturing Processes
Mixed · Course · 1 - 3 Months

Skills you'll gain: Data Visualization, Business Analytics, Dashboard, Data Analysis, Data Storytelling, Google Analytics, Marketing Analytics, Data-Driven Decision-Making, Business Metrics, Data Integration, Google Ads
Intermediate · Guided Project · Less Than 2 Hours

DeepLearning.AI
Skills you'll gain: LLM Application, Large Language Modeling, LangChain, Generative AI Agents, Artificial Intelligence and Machine Learning (AI/ML), Tool Calling, Agentic systems, Automation, Application Deployment, Test Execution Engine, Program Development, Test Case
Beginner · Project · Less Than 2 Hours

Skills you'll gain: Building Codes, Construction, Construction Inspection, Safety Assurance, Safety Standards, Building Design, Hazard Analysis, Hydraulics, Systems Integration
Intermediate · Course · 1 - 4 Weeks

Microsoft
Skills you'll gain: Extract, Transform, Load, Data Cleansing, Power BI, Data Transformation, Data Management, Data Quality, Data Wrangling, Data Processing, Data Validation, Data Integration, Data Modeling, Data Import/Export, Data Storage
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Power BI, Data Modeling, Data Storytelling, Data Analysis Expressions (DAX), Data Visualization Software, Data Transformation, Business Intelligence, Dashboard, Microsoft Excel, Interactive Data Visualization, Data Manipulation, Data Cleansing, Key Performance Indicators (KPIs), Report Writing, Data Import/Export
Intermediate · Course · 1 - 3 Months
University of Illinois Urbana-Champaign
Skills you'll gain: Organizational Change, Innovation, Change Management, New Product Development, Organizational Strategy, Cross-Functional Team Leadership, Team Leadership, Organizational Effectiveness, Product Lifecycle Management, Organizational Structure, Emerging Technologies, Business Strategy
Beginner · Course · 1 - 4 Weeks