IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Macquarie University
Skills you'll gain: Business Ethics, Corporate Sustainability, Sustainable Business, Environmental Social And Corporate Governance (ESG), Sustainable Development, Governance, Corporate Strategy, Business Strategies, Supply Chain, Social Impact, Organizational Structure
Beginner · Course · 1 - 3 Months

IBM
Skills you'll gain: COBOL (Programming Language), File I/O, IBM Cloud, Mainframe Computing, Programming Principles, Mainframe Technologies, Procedure Development, Program Development, Data Structures, Debugging, Editing
Beginner · Course · 1 - 4 Weeks

Universidad de los Andes
Skills you'll gain: IT Security Architecture, Computer Security Incident Management, Network Security, Incident Response, Digital Forensics, Information Systems Security, Cybersecurity, Cloud Security, Security Controls, Cloud Computing
Beginner · Course · 1 - 4 Weeks

Cisco Learning and Certifications
Skills you'll gain: Incident Response, Computer Security Incident Management, Security Information and Event Management (SIEM), Event Monitoring, Threat Detection, General Networking, Network Security, Cybersecurity, Infrastructure Security, Computer Networking, IT Security Architecture, Technical Support and Services, Malware Protection
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Responsible AI, HR Tech, Human Resources Management and Planning, Human Resources, Generative AI, Workforce Planning, Human Resource Strategy, Artificial Intelligence, LLM Application, AI Enablement, AI Personalization, Employee Engagement, Recruitment, Employee Onboarding, Performance Management
Intermediate · Course · 1 - 4 Weeks

University of California, Irvine
Skills you'll gain: Peer Review, Video Game Development, Contract Negotiation, Media and Communications, Branding, Organizational Structure, Organizational Strategy, Brand Management, Business Planning, Game Design, Recruitment, Fundraising, Workforce Development, Contract Management, Live Streaming, Higher Education, Content Creation, Academic Advising, Relationship Building, Market Dynamics
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: General Data Protection Regulation (GDPR), Personally Identifiable Information, Information Privacy, Data Governance, Data Security, Cybersecurity, Data Management, Data Ethics, Cyber Governance, Security Controls, Cyber Risk, Data Access, Encryption, Risk Management Framework
Intermediate · Course · 1 - 4 Weeks

University of Colorado System
Skills you'll gain: Contingency Planning, Disaster Recovery, Business Continuity Planning, Security Management, IT Management, System Monitoring, Cyber Security Policies, Enterprise Security, Compliance Auditing, Security Strategy, Systems Administration, Operating System Administration, Governance, Security Controls, Organizational Strategy, Patch Management, Continuous Monitoring, Unix, Procedure Development, Incident Response
Intermediate · Course · 1 - 3 Months

Johns Hopkins University
Skills you'll gain: Surveys, Program Evaluation, Survey Creation, Health Policy, Sampling (Statistics), Health Systems, Health Assessment, Health Equity, Data Collection, Quantitative Research, Institutional Review Board (IRB), Maternal Health, Data Management, Statistical Analysis, Analysis, Nutrition and Diet, Public Health, Research Design, Data Cleansing, Data Analysis
Intermediate · Specialization · 3 - 6 Months

Politecnico di Milano
Skills you'll gain: Water Quality, Water Sustainability, Water Resource Management, Sustainable Development, Environmental Engineering, Hydrology, Environmental Monitoring, Civil Engineering, Sustainable Design, Human Centered Design, Risk Analysis, Continuous Monitoring, Internet Of Things, Machine Learning
Beginner · Course · 1 - 4 Weeks

Politecnico di Milano
Skills you'll gain: Business Process Management, Organizational Structure, Decision Making, Game Theory, Operational Efficiency, Organizational Effectiveness, Business Management, Problem Solving, Business, Complex Problem Solving, Business Strategy, Coordination
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Program Management, Stakeholder Engagement, Stakeholder Analysis, Stakeholder Management, Project Management Office (PMO), Project Management Life Cycle, Cost Management, Risk Mitigation, Project Management Institute (PMI) Methodology, Earned Value Management, Risk Analysis, Governance, Project Closure, Benefits Administration, Communication Strategies, Program Development, Project Management, Cost Estimation, Procurement, Risk Management
Intermediate · Specialization · 1 - 3 Months