Skills you'll gain: Prompt Engineering, Customer Retention, Customer Acquisition Management, User Feedback, Responsible AI, Customer Service, Customer experience strategy (CX), Customer Success Management, Customer Engagement, Generative AI, Customer Support, Customer Analysis, AI Personalization, ChatGPT, Anthropic Claude, Artificial Intelligence, Business Process Automation, Data-Driven Decision-Making, Automation, Predictive Analytics

Skills you'll gain: Cloud Computing Architecture, Cloud Services, Cloud Security, Cloud Infrastructure, Cloud Platforms, Cloud Hosting, Cloud Engineering, Cloud Computing, Cloud Solutions, Cloud Development, Cloud Storage, Emerging Technologies, Cloud-Native Computing, Cloud Management, Hybrid Cloud Computing, IBM Cloud, Virtual Machines, Serverless Computing, Technical Services, DevOps

Skills you'll gain: Active Listening, Empathy, Compassion, Diversity and Inclusion, Team Building, Emotional Intelligence, Leadership and Management, Leadership, Self-Awareness, Collaboration, Employee Engagement, Adaptability, Workforce Management

Skills you'll gain: Threat Modeling, Threat Management, Vulnerability Management, Cyber Threat Intelligence, Cybersecurity, Cyber Attacks, Vulnerability Assessments, Threat Detection, MITRE ATT&CK Framework, Data Security, Cyber Risk, NIST 800-53, Authorization (Computing), Malware Protection, Authentications, Security Strategy, Security Controls, Risk Management Framework, Identity and Access Management, Cryptography

Skills you'll gain: Network Security, Network Planning And Design, VPN Clients, Virtual Private Networks (VPN), Cyber Security Strategy, Network Architecture, Firewall, Security Controls, Network Monitoring, Intrusion Detection and Prevention, Virtual Local Area Network (VLAN), Threat Management, Threat Detection, Continuous Monitoring, Authentications, Wireless Networks, Authorization (Computing), Identity and Access Management, Encryption, Incident Response

Skills you'll gain: Data-Driven Decision-Making, Project Performance, Constructive Feedback

Skills you'll gain: Apache Spark, Apache Hadoop, Data Integration, Exploratory Data Analysis, Big Data, Graph Theory, Data Pipelines, Database Design, Data Modeling, Regression Analysis, Data Mining, Data Management, Applied Machine Learning, Data Presentation, Scalability, Data Processing, Statistical Analysis, NoSQL, Database Management Systems, MongoDB

Skills you'll gain: Google Docs, Gmail, Google Sheets, Google Workspace, Presentations, Calendar Management, Spreadsheet Software, File Management, Excel Formulas, Email Security, Data Visualization, Productivity Software, Collaborative Software, Data Validation, Document Management, Setting Appointments, Meeting Facilitation, Sales Presentations, Data Analysis Expressions (DAX), Version Control

Skills you'll gain: Generative AI, Prompt Engineering, Productivity Software, Business Workflow Analysis, Responsible AI, Operational Efficiency, Business Process Automation, Human Machine Interfaces, Complex Problem Solving

Skills you'll gain:

Skills you'll gain: Peer Review, Journals, Scientific Methods, Research, Research Design, Proofreading, Research Methodologies, Editing, Ethical Standards And Conduct, Data Management

Skills you'll gain: Loyalty Programs, Customer Retention, E-Commerce, Customer Relationship Management, Web Analytics, Digital Marketing, Product Improvement, Email Marketing, Marketing Analytics, Customer Insights, Portfolio Management, Generative AI Agents, Performance Metric