Learn IT support principles for troubleshooting and maintaining technology systems. Understand how to provide technical assistance and resolve IT issues.
The language used throughout the course, in both instruction and assessments.

Amazon Web Services
Skills you'll gain: AWS CloudFormation, Amazon Web Services, Cloud Infrastructure, Infrastructure as Code (IaC), Application Deployment, IT Automation
Mixed · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Collaborative Software, Identity and Access Management, Looker (Software), User Accounts, Data Management, Data Security, Auditing, Authorization (Computing), Customer Support, Data Sharing, Scheduling, Report Writing, Administration
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Presentations, Business Intelligence, Dashboard, Tableau Software, IBM Cognos Analytics, Statistical Analysis, Data Analysis, Looker (Software), Regression Analysis, Data Visualization, PostgreSQL, Microsoft PowerPoint, Pivot Tables And Charts, Data Visualization Software, Data Cleansing, Microsoft Excel, SQL, Data Manipulation, LinkedIn, Data Quality
Advanced · Course · 1 - 3 Months

University of Glasgow
Skills you'll gain: Research Methodologies, Case Studies, Social Justice, Cultural Diversity, Socioeconomics, Community Development, Qualitative Research, Social Sciences, Policty Analysis, Research, and Development, Economics
Intermediate · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Product Support, Help Desk Support, Google Cloud Platform, System Support, Service Level, Technical Support and Services, Technical Support, End User Training and Support, Technical Communication, Cloud Services, Issue Tracking, Data Management, Record Keeping, Personally Identifiable Information
Beginner · Course · 1 - 4 Weeks

Edureka
Skills you'll gain: Rust (Programming Language), Application Programming Interface (API), Server Side, Back-End Web Development, System Programming, Web Frameworks, Web Development, Web Servers, Scalability, Maintainability, Secure Coding, Debugging, Application Development, Authentications, Authorization (Computing)
Intermediate · Specialization · 1 - 3 Months
Blue Prism
Skills you'll gain: Robotic Process Automation, Business Objects Framework, Business Process Automation, Process Flow Diagrams, Automation, Process Design, Workflow Management, Process Analysis, Process Development, Business Process, Process Validation, Release Management, Data Import/Export, Decision Making, Data Analysis
Beginner · Course · 1 - 3 Months

Skills you'll gain: Amazon Web Services, AWS Identity and Access Management (IAM), Solution Architecture, Cloud Computing Architecture, Infrastructure Architecture, Amazon CloudWatch, Identity and Access Management, Organizational Structure, Cloud Solutions, Continuous Monitoring, Account Management
Intermediate · Guided Project · Less Than 2 Hours

California Institute of the Arts
Skills you'll gain: Peer Review, Videography, Video Production, Photo/Video Production and Technology, Post-Production, Editing, Design Elements And Principles, Storytelling, Color Theory, Creativity
Beginner · Course · 1 - 3 Months

LearnQuest
Skills you'll gain: Threat Modeling, IT Security Architecture, Threat Detection, Internet Of Things, Network Security, Information Systems Security, Infrastructure Security, Security Controls, Data Security, Vulnerability Assessments, Risk Management Framework, Cryptography, Encryption, Cloud Computing
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Hypertext Markup Language (HTML), Cascading Style Sheets (CSS), Responsive Web Design, Browser Compatibility, Web Development
Intermediate · Guided Project · Less Than 2 Hours

Duke University
Skills you'll gain: Telehealth, Patient Preparation, Teamwork, Patient Communication, Collaboration, Vital Signs, Medical Imaging, Patient Evaluation, Clinical Assessment, Health Technology, Health Assessment, Patient Coordination, Clinical Practices, Patient Education And Counseling, Patient-centered Care, Patient Education and Support, Health Care, Telecommunications, Care Management, Communication
Beginner · Specialization · 1 - 4 Weeks