Learn IT support principles for troubleshooting and maintaining technology systems. Understand how to provide technical assistance and resolve IT issues.
The language used throughout the course, in both instruction and assessments.

University of Maryland, College Park
Skills you'll gain: Cybersecurity, Cyber Security Strategy, Cyber Governance, Cyber Risk, Cyber Security Assessment, Security Strategy, Cyber Security Policies, Security Management, Security Awareness, Threat Modeling, Information Privacy, Infrastructure Security, Risk Management, Vulnerability Assessments
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Information Architecture, Content Management Systems, Web Content, Web Applications, Web Design and Development, System Configuration
Beginner · Guided Project · Less Than 2 Hours

Dartmouth College
Skills you'll gain: C (Programming Language), Embedded Systems, Data Structures, Algorithms, Computer Programming, Linux, Computer Programming Tools, Development Environment, Software Development Tools, Debugging
Beginner · Course · 1 - 3 Months
Duke University
Skills you'll gain: Responsible AI, Large Language Modeling, Decision Tree Learning, Data Ethics, Regression Analysis, Predictive Modeling, Artificial Intelligence, Machine Learning, Data-Driven Decision-Making, Statistical Modeling, Python Programming, Artificial Intelligence and Machine Learning (AI/ML), Deep Learning, Artificial Neural Networks
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Vulnerability Assessments, Risk Management, Continuous Monitoring, Operational Risk, Threat Management, Intrusion Detection and Prevention, Business Risk Management, Cyber Risk, Vulnerability Management, Security Controls, Enterprise Risk Management (ERM), Risk Mitigation, Risk Analysis, Compliance Management, Security Information and Event Management (SIEM), Technical Communication, Network Monitoring, Network Analysis
Beginner · Course · 1 - 4 Weeks

Jordan University of Science and Technology
Skills you'll gain: Object Oriented Programming (OOP), C# (Programming Language), Data Structures, Software Development, Computer Programming, Programming Principles, Java, Debugging, Query Languages, Data Validation
Intermediate · Course · 1 - 4 Weeks

University of Cambridge
Skills you'll gain: Financial Acumen, Variance Analysis, Financial Forecasting, Cash Flows, Financial Analysis, Financial Modeling, Financial Reporting, Cost Estimation, Financial Statements, Return On Investment, Accounting, Project Estimation, Budgeting, Microsoft Excel, Business Modeling
Beginner · Course · 1 - 3 Months

LearnKartS
Skills you'll gain: Malware Protection, Cybersecurity, Cyber Attacks, Network Security, Information Systems Security, Penetration Testing, Intrusion Detection and Prevention, Firewall, Threat Detection, Endpoint Security, Exploitation techniques, Internet Of Things, Network Protocols
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Relational Databases, Database Design, Database Development, SQL, Database Management, Databases, Data Integrity
Intermediate · Guided Project · Less Than 2 Hours

Coursera
Skills you'll gain: Generative AI, Responsible AI, Return On Investment, Data Ethics, Artificial Intelligence, Business Solutions, Business Process Automation, Operational Efficiency, Innovation, Business Strategies, Content Creation, Product Design, Customer Support
Intermediate · Course · 1 - 4 Weeks

Cisco Learning and Certifications
Skills you'll gain: Development Environment, Software Development Tools, Software Development Methodologies, CI/CD, DevOps, IT Automation, Version Control, Continuous Integration, Network Engineering, Network Architecture, Docker (Software), Software Development, Virtual Environment, Git (Version Control System), Waterfall Methodology, Agile Methodology, Software Design
Intermediate · Course · 1 - 4 Weeks

University of California, Irvine
Skills you'll gain: Project Schedules, Project Planning, Agile Methodology, Conflict Management, Stakeholder Management, Milestones (Project Management), Quality Assessment, Negotiation, Cost Estimation, Resource Planning, Project Risk Management, Contract Management, Kanban Principles
Beginner · Course · 1 - 3 Months