Learn IT support principles for troubleshooting and maintaining technology systems. Understand how to provide technical assistance and resolve IT issues.
The language used throughout the course, in both instruction and assessments.

Skills you'll gain: File Management, Microsoft Office, Version Control, Document Management, Data Sharing, Cloud Storage, Data Storage, Data Loss Prevention
Beginner · Guided Project · Less Than 2 Hours

Banco Interamericano de Desarrollo
Skills you'll gain: Feasibility Studies, Risk Management, Project Risk Management, Risk Analysis, Business Risk Management, Governance, Cost Benefit Analysis, Investment Management, Prioritization, Quantitative Research, Decision Making, Public Policies
Advanced · Course · 1 - 4 Weeks

Fundação Instituto de Administração
Skills you'll gain: Strategic Thinking, Business Strategy, Business Strategies, Strategic Decision-Making, Competitive Analysis, Organizational Strategy, Decision Making, Corporate Strategy, Market Analysis, Analysis, Continuous Monitoring, Market Dynamics
Beginner · Course · 1 - 3 Months

University of Western Australia
Skills you'll gain: Recruitment, Recruitment Strategies, Talent Sourcing, Diversity and Inclusion, Workplace inclusivity, Talent Acquisition, Diversity Awareness, Professional Networking, Cultural Sensitivity, Social Media
Beginner · Course · 1 - 4 Weeks

Arizona State University
Skills you'll gain: Manufacturing Processes, Materials science, Mechanical Engineering, 3D Modeling, Manufacturing Operations, Equipment Design, Computer-Aided Design, Experimentation, Process Analysis, Research
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Blockchain, Development Testing, Web Development Tools, Application Development, Computer Programming Tools, Cryptographic Protocols, Javascript
Beginner · Guided Project · Less Than 2 Hours

Dassault Systèmes
Skills you'll gain: SolidWorks (CAD), Assembly Drawing, 3D Modeling, Computer-Aided Design, Mechanical Design, Engineering Drawings
Beginner · Course · 1 - 4 Weeks
Amazon Web Services
Skills you'll gain: Amazon CloudWatch, DevOps, DevSecOps, Code Review, Amazon Web Services, CI/CD, MLOps (Machine Learning Operations), Application Performance Management, IT Automation, Artificial Intelligence and Machine Learning (AI/ML), Anomaly Detection, Continuous Monitoring, System Monitoring, Vulnerability Scanning, Predictive Analytics
Beginner · Course · 1 - 4 Weeks

Starweaver
Skills you'll gain: High Voltage, Power Electronics, Electrical Equipment, Electronic Systems, Basic Electrical Systems, Control Systems, Test Equipment, Electric Power Systems, Wiring Diagram, Hardware Troubleshooting, Electrical Safety, Sustainable Technologies, Thermal Management, Emerging Technologies
Beginner · Course · 1 - 4 Weeks

Rice University
Skills you'll gain: Web Content Accessibility Guidelines, Education Software and Technology, Collaborative Software, English Language, Learning Management Systems, Computer Literacy, Technology Strategies, Language Learning, Digital Communications, Content Creation
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Collaborative Software, Intranet, Project Documentation, Organizational Skills, Team Oriented, Document Management, Content Management Systems, Collaboration, Productivity Software, Knowledge Transfer, Content Development and Management, Information Architecture, Data Management, Content Creation, Cloud Platforms
Intermediate · Guided Project · Less Than 2 Hours
Google Cloud
Skills you'll gain: Presentations, Google Workspace, Product Demonstration, Sales Presentations, Collaborative Software, Data Visualization, Multimedia, Document Management, Organizational Skills, Data Sharing, Version Control, File Management
Beginner · Course · 1 - 3 Months