Learn IT support principles for troubleshooting and maintaining technology systems. Understand how to provide technical assistance and resolve IT issues.
The language used throughout the course, in both instruction and assessments.
University of Illinois Urbana-Champaign
Skills you'll gain: Organizational Change, Innovation, Change Management, New Product Development, Organizational Strategy, Cross-Functional Team Leadership, Team Leadership, Organizational Effectiveness, Product Lifecycle Management, Organizational Structure, Emerging Technologies, Business Strategy
Beginner · Course · 1 - 4 Weeks

Fundação Instituto de Administração
Skills you'll gain: Systems Thinking, Surveys, Innovation, Simulations, Forecasting, Contingency Planning, Strategic Thinking, Process Flow Diagrams, Project Design, Systems Analysis, Corporate Strategy, Strategic Decision-Making, Business Planning, Complex Problem Solving, Business Strategy, Organizational Strategy, Analysis, Verbal Communication Skills, Business Risk Management, Risk Management
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Kubernetes, Cloud-Native Computing, Application Deployment, Cloud Applications, Cloud Platforms, Containerization, Cloud Computing, YAML, Configuration Management, Network Routing, Performance Tuning, Scalability
Intermediate · Course · 1 - 4 Weeks

LearnKartS
Skills you'll gain: Time Management, Productivity, Organizational Skills, Prioritization, Planning, Scheduling, Delegation Skills, Team Management, Goal Setting, Strategic Prioritization, Smart Goals, Decision Making
Beginner · Course · 1 - 4 Weeks

Starweaver
Skills you'll gain: Computer-Aided Design, Engineering Design Process, Engineering, Engineering Practices, Simulation and Simulation Software, Conceptual Design, Sustainable Design, Creativity, Problem Solving, Prototyping, Innovation, User Centered Design, Analytical Skills, User Feedback, Emerging Technologies
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Microsoft Office, Data Sharing, Document Management, Collaborative Software, User Accounts, Web Content Accessibility Guidelines, Content Management
Beginner · Guided Project · Less Than 2 Hours

Rutgers the State University of New Jersey
Skills you'll gain: Logistics, Logistics Management, Warehouse Management, Supply Chain Management, Supply Chain, Transportation Management, Supply Chain Systems, Inventory and Warehousing, Order Fulfillment, Relationship Management, Supplier Relationship Management, Cash Flows, Complex Problem Solving
Advanced · Course · 1 - 4 Weeks

Michigan State University
Skills you'll gain: Oncology, Obstetrics And Gynecology, Informed Consent, Treatment Planning, Patient-centered Care, Urology, Epidemiology, Healthcare Ethics, Patient Education And Counseling, Clinical Practices
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Systems Analysis, Communication Systems, Verification And Validation, Systems Design, Data Modeling, Programming Principles, Software Design, Software Architecture, Network Protocols, Algorithms
Advanced · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Responsible AI, Data Ethics, Risking, Artificial Intelligence, Machine Learning, AI Product Strategy, Ethical Standards And Conduct, Case Studies, Legal Risk, Law, Regulation, and Compliance, Data-Driven Decision-Making, Analysis
Intermediate · Course · 1 - 4 Weeks

Microsoft
Skills you'll gain: Microsoft Development Tools, Microsoft Azure, Serverless Computing, Cloud Development, Cloud Applications, Event-Driven Programming, Cloud API, Application Programming Interface (API), Microservices, Event Monitoring, GitHub, Business Process Automation
Intermediate · Course · 1 - 3 Months

University of Colorado System
Skills you'll gain: Security Requirements Analysis, Requirements Analysis, Risk Management Framework, Risking, User Requirements Documents, Scalability, Verification And Validation, Software Visualization, Safety and Security
Beginner · Course · 1 - 4 Weeks