Learn IT support principles for troubleshooting and maintaining technology systems. Understand how to provide technical assistance and resolve IT issues.
The language used throughout the course, in both instruction and assessments.
University of Michigan
Skills you'll gain: Innovation, Initiative and Leadership, Visionary, Education and Training, Leadership, Community Development, Empowerment, Self-Awareness, Adult Education, Collaboration, Family Support, Professional Development, Teamwork, Relationship Building, Network Analysis
Beginner · Course · 1 - 3 Months

Skills you'll gain: Amazon Bedrock, Prompt Engineering, Responsible AI, Generative AI, MLOps (Machine Learning Operations), AWS SageMaker, Artificial Intelligence and Machine Learning (AI/ML), Amazon Web Services, AWS Identity and Access Management (IAM), Cloud Security, Natural Language Processing
Beginner · Course · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Unsupervised Learning, Anomaly Detection, Data Mining, Applied Machine Learning, Feature Engineering, Exploratory Data Analysis, Data Analysis, Data Manipulation, Algorithms
Intermediate · Course · 1 - 3 Months

American Psychological Association
Skills you'll gain: Self-Awareness, Personal Development, Psychology, Self-Motivation, Emotional Intelligence, Cultural Diversity, Goal Setting, Cognitive flexibility, Critical Thinking, Mindfulness, Scientific Methods
Beginner · Course · 1 - 3 Months

Board Infinity
Skills you'll gain: Collaborative Software, Integrated Development Environments, Program Development, Debugging, Development Environment, Technical Writing, Generative AI, Computer Programming, Software Development Tools
Beginner · Course · 1 - 4 Weeks

The University of Notre Dame
Skills you'll gain: Negotiation, Leadership Development, Change Management, Leadership, Initiative and Leadership, Organizational Leadership, Business Ethics, Business Leadership, Problem Solving, Critical Thinking and Problem Solving, Emotional Intelligence, Personal Development, Industrial and Organizational Psychology, Influencing, Self-Awareness, Communication Strategies
Beginner · Course · 1 - 4 Weeks

Infosec
Skills you'll gain: Cyber Governance, Security Management, Information Systems Security, Cybersecurity, Governance, Cyber Security Strategy, Cyber Risk, Information Assurance, Leadership, Change Management, Business Leadership
Beginner · Course · 1 - 4 Weeks
University of Illinois Urbana-Champaign
Skills you'll gain: Market Dynamics, Business Economics, Economics, Business Operations, Supply And Demand, Price Negotiation, Business Strategy, Market Analysis, Competitive Analysis, Consumer Behaviour, Decision Making
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Responsive Web Design, HTML and CSS, Web Design, Cascading Style Sheets (CSS), UI Components, Front-End Web Development, User Interface (UI), Javascript, Mobile Development, Interactive Design, Cross Platform Development
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: System Monitoring, Microsoft Azure, Event Monitoring, Query Languages, Application Performance Management, Cloud Management, Continuous Monitoring, Real Time Data, Interactive Data Visualization, Virtual Machines, Resource Management
Beginner · Course · 1 - 4 Weeks

L&T EduTech
Skills you'll gain: Hazardous Waste Operations And Emergency Response Standard (HAZWOPER), Waste Minimization, Environmental Engineering, Sustainable Engineering, Hazard Analysis, Environmental Regulations, Environmental Laws, Civil Engineering, Construction, Radiation Protection, Environmental Resource Management, Sustainable Technologies, Thermal Management, Land Management, Process Engineering, Construction Management, Chemical Engineering, Environmental Policy, Pollution Prevention, Transportation Operations
Intermediate · Specialization · 3 - 6 Months

University of Leeds
Skills you'll gain: Responsible AI, Artificial Intelligence, Data Ethics, Artificial Intelligence and Machine Learning (AI/ML), Automation, Machine Learning, Natural Language Processing, Regulation and Legal Compliance
Beginner · Course · 1 - 4 Weeks