Learn IT support principles for troubleshooting and maintaining technology systems. Understand how to provide technical assistance and resolve IT issues.
The language used throughout the course, in both instruction and assessments.
Georgia Institute of Technology
Skills you'll gain: Software-Defined Networking, Network Performance Management, Data Centers, Network Architecture, Computer Networking, Cloud Computing, Network Switches, Network Routing, Microsoft Azure, Test Tools, Debugging, Scalability
Mixed · Course · 1 - 3 Months

Erasmus University Rotterdam
Skills you'll gain: Journalism, Media and Communications, Public Affairs, Research, Technical Communication, Driving engagement, Scientific Methods, Persuasive Communication, Digital Communications, Threat Detection, Interpersonal Communications, Public Policies, Policy Development, Content Creation, Social Sciences, Ethical Standards And Conduct
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Purchasing, Process Improvement, Accounts Payable, Process Optimization, Operational Efficiency, Procurement, Supplier Relationship Management, Vendor Management, Cost Management, Compliance Management, Automation
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Generative AI, Data Storytelling, Data Visualization Software, Interactive Data Visualization, Data Presentation, LLM Application, Data Wrangling, Real Time Data, Dashboard, Large Language Modeling, Prompt Engineering
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: OpenAI, LLM Application, Prompt Engineering, Generative AI, Back-End Web Development, Restful API, Server Side, Application Programming Interface (API), Web Development, Web Applications
Intermediate · Guided Project · Less Than 2 Hours

ESADE Business and Law School
Skills you'll gain: Technology Strategies, Business, Family Support, Innovation, Business Leadership, Business Management, Business Transformation, Economics, Industrial and Organizational Psychology, Entrepreneurship, Market Dynamics, Environmental Social And Corporate Governance (ESG), International Relations, Personal Development, Self-Awareness, Demography, Decision Making
Mixed · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Constructive Feedback, Employee Performance Management, Performance Management, Team Motivation, Management Training And Development, Empathy, Coaching, Emotional Intelligence, Creativity, Communication
Beginner · Course · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Strategic Communication, Target Audience, Public Relations, Marketing Communications, Advertising Campaigns, Media Strategy, Communication Strategies, Campaign Management, Integrated Marketing Communications, Branding, Earned Media, Brand Management, Paid media, Owned Media, Business Strategy, Shared Media, Employee Engagement
Beginner · Course · 1 - 4 Weeks

Arizona State University
Skills you'll gain: Entrepreneurship, Commercialization, Design Thinking, Innovation, Presentations, Market Opportunities, Ideation, Product Development, Solution Design, Customer Insights
Beginner · Course · 1 - 3 Months

Fred Hutchinson Cancer Center
Skills you'll gain: Responsible AI, Data Ethics, AI Product Strategy, Technology Strategies, Artificial Intelligence, Business Ethics, Strategic Leadership, Artificial Intelligence and Machine Learning (AI/ML), Project Management, Law, Regulation, and Compliance, Resource Allocation, Ethical Standards And Conduct, Decision Making, Generative AI
Beginner · Course · 1 - 3 Months

University of Colorado System
Skills you'll gain: Network Security, Distributed Denial-Of-Service (DDoS) Attacks, Threat Modeling, Information Systems Security, Cybersecurity, Encryption, Proxy Servers, Information Privacy, Servers, Web Servers, Cloud Hosting
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Cost Management, Cost Estimation, Project Management, Scope Management, Project Controls, Project Closure, Project Implementation, Requirements Management, Project Schedules, Work Breakdown Structure
Beginner · Course · 1 - 4 Weeks