Learn IT support principles for troubleshooting and maintaining technology systems. Understand how to provide technical assistance and resolve IT issues.
The language used throughout the course, in both instruction and assessments.

Simplilearn
Skills you'll gain: Prompt Engineering, AI Personalization, Generative AI, Infrastructure as Code (IaC), Legal Risk, Requirements Analysis, Test Tools, Software Testing, Security Testing, ChatGPT, Risk Analysis, Sprint Planning, Software Development Tools, Software Development Life Cycle, User Interface and User Experience (UI/UX) Design, Automation, Software Documentation, Artificial Intelligence, Software Architecture, Software Development Methodologies
Beginner · Specialization · 3 - 6 Months

University of California, Irvine
Skills you'll gain: Extract, Transform, Load, Data Warehousing, Data Mining, Business Intelligence, Star Schema, Snowflake Schema, Data Modeling, Data Mart, Data Architecture, Unsupervised Learning, Business Analytics, Data-Driven Decision-Making, Machine Learning Methods, Databases, Statistical Methods, Data Science, Predictive Modeling, Big Data, Cloud Computing, Market Analysis
Beginner · Course · 1 - 4 Weeks

Automatic Data Processing, Inc. (ADP)
Skills you'll gain: Self-Awareness, Talent Sourcing, Organizational Structure
Beginner · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Data Ethics, Healthcare Ethics, Responsible AI, Ethical Standards And Conduct, Computer Security Awareness Training, Cybersecurity, Diversity Awareness, Generative AI, Artificial Intelligence, Information Technology, Medical Privacy, Information Privacy, Machine Learning, Media and Communications, Automation, Cultural Diversity, Personally Identifiable Information, Workplace inclusivity, Law, Regulation, and Compliance, Emerging Technologies
Build toward a degree
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Generative AI, Security Awareness
Beginner · Course · 1 - 4 Weeks
Skills you'll gain: Supply Chain Management, Supply Chain Planning, Supply Chain, Inventory Management System, Demand Planning, Supply Chain Systems, Forecasting, Customer Demand Planning, Supplier Management, Risk Mitigation, Transportation, Supply Chain, and Logistics, Risk Analysis, Automation, Business Technologies, Risk Management, Warehouse Management
Beginner · Course · 1 - 4 Weeks

University of Maryland, College Park
Skills you'll gain: Project Management Institute (PMI) Methodology, Project Management Life Cycle
Beginner · Course · 1 - 3 Months

Skills you'll gain: Collaborative Software, Team Leadership, Virtual Teams, Cross-Functional Team Leadership, Agile Methodology, Organizational Leadership, Innovation, Team Management, Team Building, Communication, Employee Engagement, Change Management
Beginner · Course · 1 - 4 Weeks

L&T EduTech
Skills you'll gain: Engineering Drawings, Mechanical Design, Blueprint Reading, Process Flow Diagrams, Failure Analysis, Thermal Management, Technical Standard, Engineering Calculations, Vibrations, Simulation and Simulation Software, Materials science
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Azure DevOps, Continuous Delivery, CI/CD, Continuous Integration, Continuous Deployment, Devops Tools, Git (Version Control System)
Intermediate · Guided Project · Less Than 2 Hours

Coursera
Skills you'll gain: Brainstorming, Root Cause Analysis, Collaborative Software, Business Analysis, Problem Management, Process Analysis, Design Thinking, Business Process Management
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Stakeholder Management, Stakeholder Communications, Stakeholder Engagement, Stakeholder Analysis, Leadership, Strategic Communication, Communication, Relationship Building, Prioritization
Beginner · Course · 1 - 4 Weeks