Learn IT support principles for troubleshooting and maintaining technology systems. Understand how to provide technical assistance and resolve IT issues.
The language used throughout the course, in both instruction and assessments.

University of California, Irvine
Skills you'll gain: Salesforce, Data Security, Customer Relationship Management (CRM) Software, Customer Engagement, Role-Based Access Control (RBAC), Customer Service, Data Maintenance, Business Reporting, Data Management, Workflow Management, Data Integrity, Lead Generation, Business Process Automation, Cloud Computing, Automation, Operational Efficiency
Beginner · Course · 1 - 4 Weeks

EIT Digital
Skills you'll gain: Geometry, Algorithms, Computer Graphics, Data Structures, Graph Theory, Spatial Data Analysis, Computational Thinking, Geographic Information Systems, Pseudocode, Theoretical Computer Science, Spatial Analysis
Intermediate · Course · 1 - 4 Weeks

Cinematic Health
Skills you'll gain: Vital Signs, Mobility Assistance, Rehabilitation, Basic Patient Care, Basic Nursing Skills, Caregiving, Personal Care, Care Management, Nursing Basics, Patient Transfer Equipment, Nursing Process, Patient Positioning, Patient Safety
Beginner · Course · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Sustainable Development, Sustainable Engineering, Sustainable Technologies, Sustainable Business, Sustainability Standards, Organizational Leadership, Corporate Sustainability, Strategic Leadership, Business Leadership, Environment, Architectural Design, Building Design, Climate Change Mitigation, Environmental Science, Environmental Engineering, Energy and Utilities, Environmental Policy, Economics
Build toward a degree
Intermediate · Course · 1 - 3 Months

University of Michigan
Skills you'll gain: Intercultural Competence, Compassion, Cultural Diversity, Empathy, Emotional Intelligence, Personal Development, Mindfulness, Self-Awareness, Liberal Arts, Resilience, Active Listening, Curiosity, Creativity
Beginner · Course · 1 - 4 Weeks

Fred Hutchinson Cancer Center
Skills you'll gain: Bioinformatics, Molecular Biology, Data Processing, Data Analysis, Data Literacy, Exploratory Data Analysis, Laboratory Research, Metadata Management, Science and Research, R Programming, Spatial Data Analysis, Scientific Methods, Data Collection, Data Quality, Research, Quantitative Research, Informatics, Biology, Laboratory Techniques, Analysis
Intermediate · Specialization · 3 - 6 Months

Peking University
Skills you'll gain: Patient Evaluation, Nursing Process, Perioperative Care, Basic Nursing Skills, Nursing Care, Nursing Management, Health Assessment, Nursing, Oncology, Clinical Nursing, Medical Surgical Nursing, Patient Education And Counseling, Diagnostic Tests, Public Health and Disease Prevention, Preventative Care, Radiation Therapy, Surgery, Pathology, Patient Treatment, Epidemiology
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Target Audience, Facebook, Advertising, Online Advertising, Social Media Campaigns, Paid media, Marketing, Social Media, Customer Data Management, Digital Marketing
Advanced · Guided Project · Less Than 2 Hours

École Polytechnique Fédérale de Lausanne
Skills you'll gain: Social Justice, Community Development, Governance, Sustainable Development, Systems Thinking, Public Administration, Information Technology, Economic Development, Policty Analysis, Research, and Development, Digital Transformation, Stakeholder Engagement, Case Studies
Intermediate · Course · 1 - 3 Months

University at Buffalo
Skills you'll gain: Data Literacy, Data Ethics, Data-Driven Decision-Making, Analytics, Root Cause Analysis, Lean Methodologies, Six Sigma Methodology, Data Analysis, Operational Efficiency, Operational Excellence, Case Studies, Process Improvement, Quality Management Systems, Data Quality, Data Security, Product Quality (QA/QC), Internet Of Things
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Technical Communication, English Language, Health Technology, Technology Solutions, Telecommuting, Language Learning, End User Training and Support, Vocabulary, Oral Comprehension, Education Software and Technology, Grammar, Emerging Technologies, Data Security
Mixed · Course · 1 - 3 Months

CVS Health
Skills you'll gain: Transaction Processing, Retail Sales, Retail Store Operations, Cash Register Operation, Greeting Customers, Customer Inquiries, Customer Service, Teamwork, Data Entry, Customer Relationship Building, Point of Sale, E-Commerce, Order Management Systems, Professionalism, Payment Processing and Collection, Communication, Time Management, Social Media
Beginner · Course · 1 - 3 Months