IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Incident Response, Data Centers, DevSecOps, System Monitoring, Threat Detection, Infrastructure Security, Microsoft Servers, Security Management, Payment Card Industry (PCI) Data Security Standards, Information Systems Security, Windows Servers, IT Infrastructure, Security Information and Event Management (SIEM), Disaster Recovery, IT Automation, Virtual Machines, Configuration Management
Beginner · Course · 1 - 3 Months

Skills you'll gain: Prompt Engineering, Miro AI, Generative AI Agents, Responsible AI, AI Product Strategy, Generative AI, No-Code Development, ChatGPT, Workflow Management, Email Automation, Customer Analysis, Prompt Patterns, Customer Data Management, Personalized Service, AI Enablement, Customer and Client Support, AI Workflows, Customer Relationship Management (CRM) Software, Emotional Intelligence, Customer Success Management
Beginner · Specialization · 1 - 3 Months

University of Geneva
Skills you'll gain: Infectious Diseases, Epidemiology, Health Disparities, Social Determinants Of Health, Public Health, Emergency Response, Environmental Issue, Climate Change Adaptation, Media and Communications, Neurology, Maternal Health, Diagnostic Tests, Research
Intermediate · Course · 1 - 3 Months
Georgia Institute of Technology
Skills you'll gain: Cloud Applications, Cloud Computing, Cloud Infrastructure, Distributed Computing, Virtualization, Data Store, Software Systems, Multi-Tenant Cloud Environments, Virtual Machines, Scalability, Apache Hadoop
Mixed · Course · 1 - 3 Months

Skills you'll gain: Data Preprocessing, Unsupervised Learning, Model Evaluation, Time Series Analysis and Forecasting, Supervised Learning, Machine Learning, Feature Engineering, Artificial Intelligence, Deep Learning, Classification Algorithms, Statistical Analysis, Regression Analysis
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Miro AI, Value Propositions, Business Modeling, Product Development, Business Analysis, Business Process Modeling, Stakeholder Communications, Business Solutions, Presentations, Business Strategy, Strategic Thinking, Innovation, Entrepreneurship
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Power BI, Interactive Data Visualization, Data Visualization, Data Presentation, Dashboard, Trend Analysis, Exploratory Data Analysis, Customer Analysis, Data Visualization Software, Sales, Business Intelligence, Data Analysis, Business Analytics, Data Import/Export
Beginner · Guided Project · Less Than 2 Hours

AI CERTs
Skills you'll gain: AI Workflows, PyTorch (Machine Learning Library), Law, Regulation, and Compliance
Intermediate · Course · 1 - 3 Months

Coursera
Skills you'll gain: Plotly, Exploratory Data Analysis, Scatter Plots, Plot (Graphics), Data Visualization, Data Visualization Software, Interactive Data Visualization, Python Programming
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: IT Security Architecture, Threat Modeling, Application Security, Cloud Deployment, Cloud Computing Architecture, Cloud Computing, Cloud Services, Security Engineering, Cloud Security, Systems Architecture, Information Systems Security, Security Controls, Secure Coding, Public Cloud, Threat Management, Software As A Service, Infrastructure As A Service (IaaS), Computer Security, Threat Detection, Role-Based Access Control (RBAC)
Advanced · Course · 1 - 4 Weeks

Skills you'll gain: AI Personalization, Generative AI, Responsible AI, Data Ethics, Education Software and Technology, ChatGPT, Digital pedagogy, Learning Management Systems, Prompt Engineering, Artificial Intelligence, Ethical Standards And Conduct, Information Privacy, Emerging Technologies
Intermediate · Course · 1 - 4 Weeks

Peking University
Skills you'll gain: Music History, World Music, Classical Music, Music, Music Theory, Music Performance, Musical Composition
Beginner · Course · 1 - 3 Months