IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Microsoft Excel, Spreadsheet Software, Microsoft Office, Computer Literacy
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Microsoft 365, Data Integration, Report Writing, IT Automation
Intermediate · Course · 3 - 6 Months

Skills you'll gain: Employee Surveys, Surveys, User Feedback, Security Awareness, Cloud Security, Business Software, Data Sharing, Email Automation, Collaborative Software, Business Technologies
Beginner · Guided Project · Less Than 2 Hours

California Institute of the Arts
Skills you'll gain: Video Editing, Cinematography, Creativity, Video Production, Adobe Premiere, Storytelling, Aesthetics, Editing, Design Elements And Principles
Beginner · Course · 1 - 3 Months

Skills you'll gain: Stakeholder Management, Business Analysis, Requirements Elicitation, Requirements Management, Requirements Analysis, Change Requests, Business Process, Business Strategies, Project Management, Solution Design, Business Modeling, Communication Planning, Business Process Modeling, Stakeholder Analysis, Problem Solving, Root Cause Analysis, Risk Management
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Project Management Software, Project Planning, Timelines, Project Management, Workflow Management, Organizational Skills, Collaborative Software, Team Management, Prioritization
Beginner · Guided Project · Less Than 2 Hours

University of Colorado Boulder
Skills you'll gain: Classification Algorithms, Data Analysis, Model Evaluation, Logistic Regression, Supervised Learning, Decision Tree Learning, Predictive Modeling, Feature Engineering, Data Preprocessing, Machine Learning, Bayesian Statistics, Performance Tuning
Intermediate · Course · 1 - 3 Months

Advancing Women in Tech
Skills you'll gain: Amazon Web Services, Cloud Computing, Cloud Computing Architecture, Technical Product Management, Cloud Security, AWS Identity and Access Management (IAM), Network Security, Infrastructure Security, Product Management, Technical Support, Business
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Microsoft Power Automate/Flow, Microsoft Power Platform, Workflow Management, Process Analysis, Microsoft Copilot, Microsoft Azure, Process Mapping, AI Workflows, Business Process Automation, Process Optimization, Automation, Application Lifecycle Management, Document Management, Event-Driven Programming
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Azure Active Directory, Data Loss Prevention, Endpoint Security, Microsoft Azure, Cloud Security, Active Directory, Personally Identifiable Information, Multi-Factor Authentication, Data Security, Multi-Tenant Cloud Environments, Single Sign-On (SSO), Security Controls, Threat Management, Role-Based Access Control (RBAC), Malware Protection, Data Governance, Threat Detection, User Accounts
Intermediate · Course · 1 - 3 Months
Duke University
Skills you'll gain: Responsible AI, Adobe Firefly, Productivity Software, AI Workflows, Generative AI, Productivity, Writing, Artificial Intelligence, Gemini, Microsoft Copilot, Unstructured Data, Prompt Engineering, Administrative Support, ChatGPT, Data Analysis, Text Mining, Operational Efficiency, Project Schedules, Media Production
Beginner · Course · 1 - 4 Weeks

L&T EduTech
Skills you'll gain: Construction Engineering, Civil Engineering, Electrical Systems, Transportation Operations, Building Information Modeling, Construction Management, Structural Engineering, Architectural Design, Quality Assurance, Planning, Emerging Technologies, Safety Standards
Intermediate · Course · 1 - 3 Months