Learn IT support principles for troubleshooting and maintaining technology systems. Understand how to provide technical assistance and resolve IT issues.
The language used throughout the course, in both instruction and assessments.

University of California, Davis
Skills you'll gain: Oral Comprehension, English Language, Vocabulary, Grammar, Literacy, Verbal Communication Skills, Language Learning
Beginner · Course · 1 - 4 Weeks

University of California, Davis
Skills you'll gain: Hazard Analysis, Chemical Engineering, Incident Management, Failure Analysis, Risk Management Framework, Safety and Security, Engineering Analysis, Engineering Calculations, Estimation
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Microsoft Office, Data Sharing, Document Management, Collaborative Software, User Accounts, Web Content Accessibility Guidelines, Content Management
Beginner · Guided Project · Less Than 2 Hours

Columbia University
Skills you'll gain: Computer Vision, Image Analysis, Dimensionality Reduction, Artificial Neural Networks, Unsupervised Learning, Deep Learning, Graph Theory, Machine Learning Algorithms, Machine Learning, Linear Algebra
Beginner · Course · 1 - 3 Months

Microsoft
Skills you'll gain: Microsoft Copilot, Generative AI, Power BI, AI Product Strategy, Data Presentation, Interactive Data Visualization, Data Storytelling, Process Optimization, Data Analysis Expressions (DAX), Business Intelligence, Prompt Engineering, Product Demonstration, Data Analysis
Intermediate · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Unsupervised Learning, Anomaly Detection, Data Mining, Applied Machine Learning, Feature Engineering, Exploratory Data Analysis, Data Analysis, Data Manipulation, Algorithms
Intermediate · Course · 1 - 3 Months

LearnKartS
Skills you'll gain: Jenkins, CI/CD, Continuous Integration, DevOps, Software Development, Continuous Delivery, Software Installation, Linux Administration
Beginner · Course · 1 - 4 Weeks

Illinois Tech
Skills you'll gain: Operating System Administration, Microsoft Windows, Operating Systems, System Configuration, Firewall, Linux Administration, Linux, Linux Servers, System Monitoring, Authorization (Computing), Windows Servers, Data Security
Build toward a degree
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Systems Analysis, Communication Systems, Verification And Validation, Systems Design, Data Modeling, Programming Principles, Software Design, Software Architecture, Network Protocols, Algorithms
Advanced · Course · 1 - 4 Weeks

Meta
Skills you'll gain: Swift Programming, Apple iOS, User Interface and User Experience (UI/UX) Design, User Interface (UI), Git (Version Control System), Apple Xcode, Mobile Development, User Experience, Wireframing, Application Development, Application Design, Application Deployment, Data Management, Software Architecture
Intermediate · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Patient Safety, Continuous Quality Improvement (CQI), Performance Improvement, Health Systems, Health Care Procedure and Regulation, Healthcare Industry Knowledge, Care Management, Value-Based Care, Practice Management, Risk Management, Project Management, Clinical Leadership, Key Performance Indicators (KPIs), Strategic Leadership, Complex Problem Solving
Beginner · Course · 1 - 4 Weeks
University of California, Irvine
Skills you'll gain: Grammar, Language Competency
Intermediate · Course · 1 - 3 Months