Learn IT support principles for troubleshooting and maintaining technology systems. Understand how to provide technical assistance and resolve IT issues.
The language used throughout the course, in both instruction and assessments.

Google Cloud
Skills you'll gain: Cost Control, Cloud Management, Google Cloud Platform, Cost Management, Cloud Infrastructure, Serverless Computing, Budget Management, Cost Reduction, System Monitoring, Virtual Machines, Query Languages, Performance Tuning, Financial Management, Resource Management
Intermediate · Course · 1 - 4 Weeks

Dartmouth College
Skills you'll gain: C (Programming Language), Computer Architecture, Embedded Software, Computer Programming, Program Development, Data Structures, Linux, Debugging
Beginner · Course · 1 - 3 Months

Johns Hopkins University
Skills you'll gain: Responsible AI, Data Ethics, Risking, Artificial Intelligence, Machine Learning, AI Product Strategy, Ethical Standards And Conduct, Case Studies, Legal Risk, Law, Regulation, and Compliance, Data-Driven Decision-Making, Analysis
Intermediate · Course · 1 - 4 Weeks

Microsoft
Skills you'll gain: Microsoft Azure, Cloud Management, Application Deployment, Cloud Computing, Windows PowerShell, Cloud Services, Infrastructure As A Service (IaaS), Software As A Service, Virtual Machines, Platform As A Service (PaaS), Resource Management, Command-Line Interface, Verification And Validation
Intermediate · Course · 1 - 3 Months

Simplilearn
Skills you'll gain: Email Marketing, Content Marketing, Social Media, Web Analytics, Blogs, Marketing Analytics, Market Opportunities
Beginner · Course · 1 - 4 Weeks

EIT Digital
Skills you'll gain: Data Ethics, AI Personalization, System Requirements, Responsible AI, Machine Learning Algorithms, Innovation, Algorithms, Unsupervised Learning, Quality Assurance, Data-Driven Decision-Making, Applied Machine Learning, Performance Tuning
Intermediate · Course · 1 - 4 Weeks

Xi'an Jiaotong University
Skills you'll gain: Infectious Diseases, Infection Control, Epidemiology, Public Health and Disease Prevention, Preventative Care, Public Health, Hand Hygiene, Personal protective equipment, Diagnostic Tests, Hospital Medicine, Intensive Care Medicine, Immunology, Patient Treatment, Patient Evaluation, Microbiology, Diagnostic Radiology
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Customer Retention, Loyalty Programs, Customer Relationship Management, Brand Loyalty, Customer experience improvement, Customer Engagement, Customer Service, Consumer Behaviour, User Feedback, Customer Analysis, Marketing Strategies, Service Improvement, Personalized Service
Beginner · Course · 1 - 4 Weeks

Columbia University
Skills you'll gain: Higher Education, Student Support and Services, Academic Advising, Student Engagement, School Counseling, Diversity Awareness, Disabilities, Cultural Sensitivity
Beginner · Course · 1 - 3 Months

Skills you'll gain: Social Media Campaigns, AI Personalization, Social Media Marketing, Generative AI, Trend Analysis, Social Media, Canva (Software), Instagram, Digital Media Strategy, Social Media Strategy, Content Creation, Drive Engagement, ChatGPT, Automation, Creativity, Customer Engagement, Artificial Intelligence, Analytics
Intermediate · Course · 1 - 4 Weeks
Georgia Institute of Technology
Skills you'll gain: Software-Defined Networking, Virtualization, Virtual Machines, Network Architecture, Network Infrastructure, Cloud Computing, Network Performance Management, Linux, Network Security, Performance Tuning, Scalability
Mixed · Course · 1 - 3 Months

University of Minnesota
Skills you'll gain: Leadership, Nursing Administration, Nursing, Health Care Administration, Health Informatics, Innovation, Systems Thinking, Self-Awareness, Personal Development, Cultural Diversity
Beginner · Course · 1 - 3 Months