IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Macquarie University
Skills you'll gain: Criminal Investigation and Forensics, Investigation, Cybersecurity, Cyber Governance, Data Security, Cyber Security Policies, Computer Security, Digital Assets, Security Testing, Cyber Risk, Incident Management
Beginner · Course · 1 - 3 Months
Starweaver
Skills you'll gain: Business Process Modeling, Business Process, Digital Transformation, Business Process Management, Business Process Improvement, Process Design, Business Process Automation, Process Analysis, Business Transformation, Process Management, Case Studies, Workflow Management, Process Optimization, Quality Improvement, Lean Methodologies, AI Workflows, Six Sigma Methodology, Innovation, Automation, Analysis
Beginner · Course · 1 - 4 Weeks

CVS Health
Skills you'll gain: Transaction Processing, Retail Sales, Retail Store Operations, Cash Register Operation, Greeting Customers, Customer Inquiries, Customer Service, Teamwork, Data Entry, Customer Relationship Building, Point of Sale, E-Commerce, Order Management Systems, Professionalism, Payment Processing and Collection, Communication, Time Management, Social Media
Beginner · Course · 1 - 3 Months

Johns Hopkins University
Skills you'll gain: Responsible AI, Data Ethics, Artificial Intelligence, Business Ethics, Machine Learning, Accountability, Artificial Intelligence and Machine Learning (AI/ML), Risk Analysis, Case Studies, Risk Mitigation, Law, Regulation, and Compliance, Decision Making, Workforce Management, Analysis
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Stata, Regression Analysis, Statistical Modeling, Statistical Methods, Statistical Analysis, Data Visualization, Data Manipulation, Logistic Regression, Predictive Modeling, Statistical Hypothesis Testing, Model Evaluation
Beginner · Course · 3 - 6 Months

Skills you'll gain: Incident Response, Cyber Threat Hunting, Computer Security Incident Management, Cyber Threat Intelligence, Threat Detection, Threat Management, Security Management, Cybersecurity, Continuous Monitoring, Scenario Testing, Technical Communication, Simulations
Advanced · Course · 1 - 4 Weeks

Stanford University
Skills you'll gain: Pain Management, Patient Communication, Hospice, Psychosocial Assessments, Patient Education And Counseling, Patient-centered Care, Mental Health Diseases and Disorders, Stress Management, Clinical Assessment, Communication, Pharmacology
Intermediate · Course · 1 - 3 Months

Duke University
Skills you'll gain: Telehealth, Teamwork, Patient Communication, Patient Evaluation, Collaboration, Health Technology, Clinical Assessment, Vital Signs, Health Assessment, Patient Preparation, Health Care, Patient Coordination, Patient Education And Counseling, Patient-centered Care, Patient Treatment, Patient Flow, End User Training and Support, Primary Care, Telecommunications, Communication
Beginner · Specialization · 1 - 4 Weeks

Macquarie University
Skills you'll gain: Mobile Security, Digital Forensics, Investigation, Threat Detection, Mobile Development, Criminal Investigation and Forensics, Application Security, Cybersecurity, Data Security, Cyber Security Strategy, Incident Response, Computer Security Incident Management, Computer Security, Data Analysis Software, Authentications, Data Integrity
Beginner · Course · 1 - 3 Months

Skills you'll gain: Azure Synapse Analytics, Microsoft Azure, Data Lakes, Microsoft SQL Servers, Transact-SQL, Data Integration, Cloud Storage, SQL, File Management
Intermediate · Guided Project · Less Than 2 Hours

University of Michigan
Skills you'll gain: Program Evaluation, Web Content Accessibility Guidelines, Educational Materials, Multimedia, Instructional Design, Learning Management Systems, Professional Development, Content Creation, Design Strategies, Communication, Emerging Technologies
Beginner · Course · 1 - 4 Weeks

University of Western Australia
Skills you'll gain: Diversity Awareness, Diversity and Inclusion, Diversity Equity and Inclusion Initiatives, Cultural Diversity, Workforce Planning, Workplace inclusivity, Employee Engagement, Recruitment, Recruitment Strategies, Talent Sourcing, Human Resource Strategy, Intercultural Competence, Talent Acquisition, Interviewing Skills, Data Collection, Employee Onboarding, Organizational Effectiveness, Professional Networking, Job Analysis, Surveys
Beginner · Specialization · 1 - 3 Months