IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Ludwig-Maximilians-Universität München (LMU)
Skills you'll gain: Innovation, Organizational Structure, Competitive Analysis, Business Strategy, Organizational Strategy, Business Strategies, Research, Strategic Thinking, Business Research, Case Studies, Presentations
Beginner · Course · 1 - 4 Weeks

University of California, Irvine
Skills you'll gain: Extract, Transform, Load, Data Warehousing, Data Mining, Business Intelligence, Star Schema, Snowflake Schema, Data Modeling, Unsupervised Learning, Business Analytics, Data-Driven Decision-Making, Predictive Modeling, Cloud Computing, Market Analysis, Supervised Learning, Classification Algorithms
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Microsoft Excel, Spreadsheet Software, Microsoft Office, Computer Literacy
Intermediate · Guided Project · Less Than 2 Hours

Rice University
Skills you'll gain: Basic Electrical Systems, Electrical Engineering, Physics, Electrical Systems, Electronics, Electronic Components, electromagnetics, Problem Solving, Mechanics, Calculus, Linear Algebra, Integral Calculus
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Instagram, Social Media Campaigns, Social Media Marketing, Marketing Budgets, Social Media Content, Social Media, Marketing Materials, Content Creation, Graphic and Visual Design Software, Marketing, Data Visualization
Beginner · Guided Project · Less Than 2 Hours

Special Competitive Studies Project
Skills you'll gain: AI Enablement, AI Security, Model Evaluation, Productivity Software, Artificial Intelligence, Responsible AI, AI Workflows, Organizational Change, Operational Efficiency, Prompt Engineering, Generative AI
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Email Automation, Lead Generation, Marketing Automation, Social Media, Social Media Marketing, Copywriting, Web Analytics, Automation
Beginner · Guided Project · Less Than 2 Hours

Yale University
Skills you'll gain: Public Health, Climate Change Adaptation, Nursing, Health Education, Infectious Diseases, Nurse Education, Community Health, Health Disparities, Environmental Science, Health Assessment, Environmental Issue, Chronic Diseases, Health Systems, Emergency Response
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Responsible AI, HR Tech, Recruitment, Employee Engagement, Generative AI, Data Ethics, Human Resources, Talent Recruitment, AI Personalization, Recruitment Strategies, Employee Performance Management, Business Ethics, Diversity Equity and Inclusion Initiatives
Beginner · Course · 1 - 4 Weeks

Tufts University
Skills you'll gain: Nutrition and Diet, Nutrition Education, Nutritional Assessment, Meal Planning And Preparation, Health Education
Beginner · Course · 1 - 4 Weeks

University of Glasgow
Skills you'll gain: Business Writing, Business Correspondence, Writing, Business Communication, Writing and Editing, Organizational Structure, Vocabulary, Business Reporting, Grammar, Concision, Target Audience, Editing, Press Releases
Intermediate · Course · 1 - 3 Months

Atlassian
Skills you'll gain: Collaborative Software, Team Oriented, Intranet, Databases, Calendar Management, Content Management, Content Creation
Beginner · Course · 1 - 4 Weeks