Learn IT support principles for troubleshooting and maintaining technology systems. Understand how to provide technical assistance and resolve IT issues.

The University of Melbourne
Skills you'll gain: Social Determinants Of Health, Health Policy, Health Education, Health Promotion, Public Health, Socioeconomics, Human Development, Community Health, Mental Health, Child Health, Injury Prevention, Chronic Diseases, Nutrition and Diet
Beginner · Course · 1 - 3 Months

Salesforce
Skills you'll gain: Sales Pipelines, Sales Process, Customer Relationship Management, Salesforce, Customer Success Management, Sales Development, Customer Relationship Management (CRM) Software, Sales Support, Sales Operations, Sales Management, Campaign Management, Lead Generation, Data Visualization, Closing (Sales), Order Management, Product Knowledge, B2B Sales, Customer Support, Sales, Management Reporting
Beginner · Professional Certificate · 3 - 6 Months

Skills you'll gain: Bayesian Statistics, Databricks, Sampling (Statistics), Statistical Modeling, Probability, Classification And Regression Tree (CART), Jupyter, Regression Analysis, Statistical Programming, Predictive Modeling, Statistical Analysis, Probability Distribution, Data Science, Markov Model, Statistics, Simulations, Python Programming, Statistical Visualization, Mathematical Software, Statistical Inference
Beginner · Specialization · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Caregiving, Home Health Care, Dignity in Care, Care Management, Supply And Demand, Healthcare Ethics, Community and Social Work, Stress Management, Ethical Standards And Conduct, Sociology
Beginner · Course · 1 - 3 Months

Skills you'll gain: Microsoft Power Automate/Flow, Email Automation, Workflow Management, Data Sharing, Document Management, Business Process Automation, Microsoft 365, Administrative Support and Clerical Tasks
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Benchmarking, Competitive Analysis, Market Research, Market Dynamics, Market Analysis, Report Writing, Business Metrics, Market Intelligence, Business Strategy, Strategic Decision-Making, Business Communication, Data-Driven Decision-Making
Beginner · Course · 1 - 4 Weeks

University of Copenhagen
Skills you'll gain: European History, Immigration Law, Political Sciences, Cultural Diversity, Social Justice, Policy Analysis, International Relations, Case Law, Social Sciences, Public Policies, Governance
Beginner · Course · 1 - 4 Weeks

University of California, Santa Cruz
Skills you'll gain: Bayesian Statistics, Technical Communication, Data Presentation, R Programming, Statistical Analysis, Statistical Modeling, Data Analysis, Time Series Analysis and Forecasting, Markov Model, Statistical Methods, Predictive Modeling, Sampling (Statistics), Probability Distribution
Advanced · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Collaborative Software, Software Development Tools, Software Development Methodologies, Agile Project Management, Agile Methodology, Responsible AI, Software Engineering, Generative AI, Innovation
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: PyTorch (Machine Learning Library), Medical Imaging, Radiology, Image Analysis, X-Ray Computed Tomography, Deep Learning, Python Programming
Intermediate · Guided Project · Less Than 2 Hours

Erasmus University Rotterdam
Skills you'll gain: Community Development, Sustainable Development, Advocacy, Stakeholder Engagement, Public Policies, Fundraising, Governance, Legal Risk, Policy Development, Regulation and Legal Compliance, Strategic Partnership, Program Evaluation, Accountability
Intermediate · Course · 1 - 3 Months

Scrimba
Skills you'll gain: Javascript, Event-Driven Programming, Web Development Tools, Application Programming Interface (API)
Intermediate · Course · 1 - 4 Weeks