Learn IT support principles for troubleshooting and maintaining technology systems. Understand how to provide technical assistance and resolve IT issues.
Kennesaw State University
Skills you'll gain: Customer Retention, Customer Insights, Customer experience strategy (CX), Customer Relationship Management, Value Propositions, Innovation, Organizational Change, Cost Accounting, Organizational Structure, Business Transformation, Strategic Marketing, Consumer Behaviour
Beginner · Course · 1 - 4 Weeks

LearnKartS
Skills you'll gain: Salesforce Development, Salesforce, Force.com, Dashboard, Workflow Management, Management Reporting, Data Access, Role-Based Access Control (RBAC), Data Sharing, Process Design, User Accounts, Application Development, No-Code Development, Business Objects Framework, Application Deployment, Business Process Automation, Software As A Service, Data Maintenance, Business Logic, User Interface (UI)
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Musical Composition, Music Theory, Music, Media Production, Editing, Creativity
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Enterprise Risk Management (ERM), IT Management, Data Security, Disaster Recovery, Audit Planning, Information Technology, Risk Management, Information Systems Security, Data Validation, Compliance Management, Risk Mitigation, Data Governance, Information Assurance, Security Controls, Law, Regulation, and Compliance, Auditing, Data Integrity, Personally Identifiable Information, Identity and Access Management, Business Continuity
Intermediate · Specialization · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Unsupervised Learning, Unstructured Data, Marketing Analytics, Text Mining, Deep Learning, Machine Learning, JSON, Data Processing, Natural Language Processing, Machine Learning Algorithms, Exploratory Data Analysis, Python Programming
Build toward a degree
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Blockchain, User Interface (UI), Bootstrap (Front-End Framework), User Interface (UI) Design, UI Components, Development Environment, JavaScript Frameworks, Front-End Web Development, Debugging, Web Development Tools, Full-Stack Web Development, Web Applications, Unit Testing, FinTech, Application Development, Emerging Technologies, Development Testing, Virtual Machines, Computer Programming Tools, Program Development
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: User Story, Kanban Principles, Agile Methodology, Collaborative Software, Agile Project Management, Workflow Management, Process Improvement, Project Management Software
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Workflow Management, AI Product Strategy, Team Management, Generative AI Agents, Productivity Software, Business Process Automation, Artificial Intelligence, Automation, LLM Application, Agentic systems, Solution Design, Decision Making, Process Improvement, Performance Improvement, Customer Service, System Design and Implementation
Intermediate · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Collaborative Software, Amazon Web Services, Tensorflow, Applied Machine Learning, LLM Application, Natural Language Processing, Artificial Intelligence and Machine Learning (AI/ML), Application Development, Supervised Learning
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Audit Planning, Enterprise Architecture, Compliance Management, Regulatory Compliance, Quality Assurance, Enterprise Risk Management (ERM), Quality Management
Intermediate · Course · 1 - 4 Weeks

Arizona State University
Skills you'll gain: Manufacturing Processes, Semiconductors, Mechanical Engineering, Materials science, Thermal Management, Failure Analysis, Reliability, Engineering Calculations
Beginner · Course · 1 - 3 Months

Skills you'll gain: Goal Setting, Organizational Skills, Project Management Software, Delegation Skills, Collaborative Software, Project Coordination, Project Management, User Accounts, Internal Communications, Communication
Beginner · Guided Project · Less Than 2 Hours