Learn IT support principles for troubleshooting and maintaining technology systems. Understand how to provide technical assistance and resolve IT issues.

DeepLearning.AI
Skills you'll gain: Anomaly Detection, LLM Application, Database Application, Large Language Modeling, Generative AI, Semantic Web, Application Development, Natural Language Processing, Image Analysis, AI Personalization
Beginner · Project · Less Than 2 Hours
University of Illinois Urbana-Champaign
Skills you'll gain: Organizational Change, Innovation, Change Management, New Product Development, Organizational Strategy, Cross-Functional Team Leadership, Team Leadership, Organizational Effectiveness, Product Lifecycle Management, Organizational Structure, Emerging Technologies, Business Strategy
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Virtual Private Networks (VPN), Linux Servers, Ubuntu, Network Troubleshooting, Authentications, Remote Access Systems, Encryption, Firewall, Network Security, Linux, Network Performance Management, Cross Platform Development
Intermediate · Guided Project · Less Than 2 Hours

Automatic Data Processing, Inc. (ADP)
Skills you'll gain: Job Evaluation, Compensation Analysis, Compensation Strategy, Compensation Management, Job Analysis, Compensation and Benefits, Payroll, Human Resource Strategy, Performance Review, Data Visualization, Benchmarking, Data Analysis, Market Analysis, Diversity and Inclusion
Beginner · Course · 1 - 4 Weeks
University of Colorado Boulder
Skills you'll gain: Engineering Analysis, Vibrations, Mechanics, Finite Element Methods, Differential Equations, Control Systems, Applied Mathematics, Mathematical Modeling, Linear Algebra, Calculus
Advanced · Course · 1 - 4 Weeks

The University of Tokyo
Skills you'll gain: Language Competency, Vocabulary, Oral Comprehension, Grammar, Language Learning, Literacy, Engineering Documentation, Science and Research, Materials science
Intermediate · Course · 1 - 3 Months

University of Alberta
Skills you'll gain: Conflict Management, Team Leadership, Organizational Leadership, Diversity and Inclusion, Workplace inclusivity, People Management, Rapport Building, Leadership, Occupational Safety And Health, Communication, Collaboration, Strategic Leadership, Stress Management, Empathy, Employee Engagement, Mental Health, Employee Coaching, Active Listening, Culture Transformation
Beginner · Course · 1 - 3 Months

Skills you'll gain: Goal Setting, Smart Goals, Adaptability, Empowerment, Business Priorities, Professional Development, Productivity, Performance Metric, Key Performance Indicators (KPIs), Communication, Personal Development, Expectation Management, Milestones (Project Management), Organizational Change, Business Strategies, Time Management, Self-Motivation, Accountability, Strategic Thinking, Problem Solving
Beginner · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Value Propositions, Social Media Marketing, Strategic Planning, Social Media Strategy, Search Engine Optimization, Competitive Analysis, Digital Media Strategy, Web Analytics and SEO, Business Modeling, Marketing Strategy and Techniques, Business Strategy, Market Analysis, Content Marketing, Paid media, Digital Marketing, Email Marketing, Google Ads, Video Production
Build toward a degree
Beginner · Course · 1 - 3 Months

Skills you'll gain: Metadata Management, Data Pipelines, Data Processing, Google Cloud Platform, Data Migration, Cloud Storage, Apache Airflow, Data Lakes, Data Storage, Big Data, Data Infrastructure, Extract, Transform, Load, Apache Spark, IT Automation, Data Management, Data Transformation, Serverless Computing, SQL
Beginner · Course · 1 - 3 Months

Skills you'll gain: Wireframing, User Interface and User Experience (UI/UX) Design, User Interface (UI) Design, Prototyping, Usability, Mockups, User Experience, User Centered Design, Application Design, Design Elements And Principles, User Flows
Beginner · Guided Project · Less Than 2 Hours

The University of Notre Dame
Skills you'll gain: Ancient History, World History, Research, Cultural Diversity, Cultural Sensitivity
Beginner · Course · 1 - 3 Months