Learn IT support principles for troubleshooting and maintaining technology systems. Understand how to provide technical assistance and resolve IT issues.

University of Colorado Boulder
Skills you'll gain: Electrical Power, Electrical Systems, Electric Power Systems, Mechanical Engineering, Mechanical Design, Electronic Components, Energy and Utilities, Architectural Engineering, System Monitoring, Vibrations, Control Systems, Performance Tuning, Engineering Calculations
Build toward a degree
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Databricks, Data Governance, Microsoft Azure, Data Lakes, Real Time Data, Data Management, Data Integration, Data Pipelines, Data Quality, User Provisioning, Performance Tuning
Advanced · Course · 1 - 4 Weeks

DeepLearning.AI
Skills you'll gain: LLM Application, OpenAI, Tool Calling, Generative AI Agents, Artificial Intelligence, Application Development, Application Frameworks, Data Pipelines
Intermediate · Project · Less Than 2 Hours

Google Cloud
Skills you'll gain: Google Gemini, Generative AI, Predictive Modeling, Applied Machine Learning, Big Data, Google Cloud Platform, Data Analysis, Exploratory Data Analysis, Artificial Intelligence and Machine Learning (AI/ML), Prompt Engineering, SQL, LLM Application, Data Processing, Responsible AI, Python Programming, Data Cleansing, Customer Relationship Management, Data Visualization Software, Machine Learning, Natural Language Processing
Beginner · Specialization · 1 - 4 Weeks

Coursera
Skills you'll gain: Test Planning, Test Tools, Software Testing, Test Case, Software Quality Assurance, User Acceptance Testing (UAT), Quality Assurance, Agile Methodology, Risk Management Framework, Technical Communication
Beginner · Course · 1 - 4 Weeks

The State University of New York
Skills you'll gain: Strategic Communication, Peer Review, Professional Development, Employee Coaching, Communication Strategies, Collaboration, Personal Development, Social Media Content, Content Creation, Coaching, Self-Awareness, Brand Management, Digital Assets, Goal Setting, Branding, LinkedIn, Marketing Strategies, Investigation, Business Research
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Collaborative Software, Productivity Software, Telecommuting, Virtual Teams, Information Architecture, Team Building, Organizational Skills, User Accounts, Brainstorming, Data Visualization, Business Strategy
Beginner · Guided Project · Less Than 2 Hours
Skills you'll gain: Team Motivation, Motivational Skills, Accountability, Organizational Leadership, Drive Engagement, Team Leadership, Dealing With Ambiguity, Leadership, Leadership and Management, Strategic Leadership, Leadership Development, Team Management, Business Leadership, Organizational Effectiveness, Organizational Strategy, Strategic Decision-Making, Team Building, Stress Management, Professional Development, Innovation
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: JSON, Application Programming Interface (API), Application Development, Data Access, Restful API, Python Programming, User Interface (UI)
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Education Software and Technology, Collaborative Software
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Prompt Engineering, Automation, Performance Measurement, Responsible AI, Generative AI, Process Optimization, Scalability
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Threat Detection, Anomaly Detection, Network Security, General Networking, Network Monitoring, Network Troubleshooting, Real Time Data, Security Strategy, Network Analysis, Network Protocols, Data Capture
Intermediate · Guided Project · Less Than 2 Hours