Learn IT support principles for troubleshooting and maintaining technology systems. Understand how to provide technical assistance and resolve IT issues.

Amazon Web Services
Skills you'll gain: Responsible AI, Human Centered Design, Data Ethics, Artificial Intelligence, Amazon Web Services, Machine Learning
Beginner · Course · 1 - 4 Weeks
National Taiwan University
Skills you'll gain: Political Sciences, Education and Training, Family Support, Human Learning, Culture, Ethical Standards And Conduct, Sociology, Cultural Diversity, Social Sciences, Ancient History, Human Development, Governance, Interpersonal Communications
Beginner · Course · 1 - 3 Months

Knowledge Accelerators
Skills you'll gain: Cyber Security Policies, Mobile Security, Identity and Access Management, Remote Access Systems, Data Security, Multi-Factor Authentication, Artificial Intelligence
Beginner · Course · 1 - 3 Months

Skills you'll gain: Angular, JavaScript Frameworks, Model View Controller, Javascript, Web Development Tools, Web Development, Software Development
Intermediate · Guided Project · Less Than 2 Hours

Macquarie University
Skills you'll gain: Anomaly Detection, Cyber Security Strategy, Cyber Threat Intelligence, Threat Detection, Intrusion Detection and Prevention, Fraud detection, Cybersecurity, Applied Machine Learning, Malware Protection, Threat Modeling, Artificial Intelligence and Machine Learning (AI/ML), Artificial Intelligence, Machine Learning Methods, Network Analysis, Machine Learning, Machine Learning Algorithms, Artificial Neural Networks, MLOps (Machine Learning Operations), Data-Driven Decision-Making
Intermediate · Course · 1 - 3 Months

Skills you'll gain: ASP.NET, .NET Framework, Software Design Patterns, Maintainability, Software Architecture, Object Oriented Design, C# (Programming Language), Microsoft Visual Studio, API Design, Restful API, Development Testing, User Interface (UI), Debugging, Unit Testing, Systems Architecture, Front-End Web Development, Integration Testing, Authentications
Intermediate · Course · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Cultural Diversity, Community Development, Culture, Digital Publishing, Content Creation, Analysis, Media and Communications, Storytelling, Critical Thinking, Creativity, Communication
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Incident Response, Vulnerability Management, Continuous Monitoring, Public Key Infrastructure, Security Management, Business Continuity Planning, Cryptography, Endpoint Security, Disaster Recovery, Computer Security Incident Management, Encryption, Network Security, Authentications, Mobile Security, OSI Models, System Monitoring, Investigation, Security Controls, Security Strategy, Risk Analysis
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Microsoft Copilot, Regulation and Legal Compliance, Data Ethics, Responsible AI, Data Governance, Compliance Management, Information Privacy, Prompt Engineering, Ethical Standards And Conduct, Artificial Intelligence, Intellectual Property, Generative AI Agents, Critical Thinking
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Generative AI, Customer Insights, AI Personalization, Customer Analysis, ChatGPT, Customer experience strategy (CX), Real Time Data, Persona Development, Design Thinking, Predictive Analytics, Artificial Intelligence, Analysis, Design
Intermediate · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Systems Thinking, Environmental Laws, Sustainable Development, Climate Change Adaptation, Community Development, Land Development, Sustainable Design, Stormwater Management, Social Justice, Environmental Policy, Policy Analysis, Sustainable Technologies, Climate Change Mitigation, Policy Development, Public Policies, Environmental Resource Management, Public Affairs, Socioeconomics, Environmental Issue, Case Studies
Beginner · Specialization · 3 - 6 Months

O.P. Jindal Global University
Skills you'll gain: Social Studies, Political Sciences, Diversity Awareness, Social Justice, Culture, Social Sciences, Cultural Diversity, Public Policies, Governance
Beginner · Course · 1 - 3 Months