Learn IT support principles for troubleshooting and maintaining technology systems. Understand how to provide technical assistance and resolve IT issues.

University of California, Irvine
Skills you'll gain: Diversity Awareness, Workplace inclusivity, Self-Awareness, Diversity and Inclusion, Personal Development, Empathy, Behavioral Economics, Decision Making, Psychology, Communication
Beginner · Course · 1 - 4 Weeks

LearnQuest
Skills you'll gain: Kubernetes, Role-Based Access Control (RBAC), CI/CD, Application Deployment, Network Troubleshooting, DevOps, Performance Tuning, Scalability, Continuous Integration, Containerization, Continuous Deployment, Package and Software Management, YAML, Network Security, Network Performance Management, Cloud Management, System Monitoring, Network Monitoring, Continuous Monitoring, Git (Version Control System)
Advanced · Specialization · 1 - 3 Months

Banco Interamericano de Desarrollo
Skills you'll gain: Work Breakdown Structure, Project Scoping, Scope Management, Earned Value Management, Risk Management, Project Schedules, Timelines, Cost Management, Project Controls, Project Performance, Risk Analysis, Cost Estimation, Scheduling, Project Planning, Project Documentation, Communication Planning, Procurement, Project Implementation, Resource Management, Stakeholder Management
Beginner · Course · 1 - 3 Months

Skills you'll gain: Hardening, Linux Administration, System Monitoring, Linux Commands, Performance Tuning, Linux, Systems Administration, File Management, Network Troubleshooting, Unix Commands, Debugging, Service Management, User Accounts, OS Process Management
Advanced · Course · 1 - 4 Weeks

University of California San Diego
Skills you'll gain: Data Ethics, Big Data, Cybersecurity, Pedagogy, Data Security, Cryptography, Information Privacy, Encryption, Responsible AI, AI Personalization, Computer Science, Information Technology, Informatics, Web Servers, Machine Learning, Supervised Learning, Artificial Neural Networks
Beginner · Course · 1 - 3 Months

Skills you'll gain: Penetration Testing, Exploitation techniques, Scripting, Scripting Languages, Python Programming, Cyber Operations, Object Oriented Programming (OOP), Network Security, Network Protocols, Debugging
Advanced · Course · 1 - 3 Months

University of Glasgow
Skills you'll gain:
Beginner · Course · 1 - 3 Months

Amazon Web Services
Skills you'll gain: Amazon Web Services, Call Center Experience, Customer Service, Customer Communications Management, Inbound Calls, Scalability, Outbound Calls, Customer Relationship Management, Network Routing, Real Time Data, Performance Analysis, Cost Reduction, Operational Efficiency, Capacity Planning
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Data Centers, Network Security, Virtualization and Virtual Machines, Network Troubleshooting, Network Monitoring, Wide Area Networks, Virtualization, Wireless Networks, Firewall, Hardening, Network Architecture, Network Infrastructure, Virtual Private Networks (VPN), Infrastructure Security, TCP/IP, Cloud Computing, Security Information and Event Management (SIEM), Remote Access Systems, Network Protocols, Internet Of Things
Advanced · Course · 1 - 3 Months

Skills you'll gain: Prompt Engineering, ChatGPT, Application Programming Interface (API), OpenAI, Authentications, Large Language Modeling, Key Management, Performance Tuning, Debugging
Intermediate · Course · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Kinesiology, Rehabilitation, Exercise Science, Human Musculoskeletal System, Sports Medicine, Exercise Therapy, Physical Therapy, Neurology, Physiology, Geriatrics
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Threat Modeling, IT Security Architecture, Secure Coding, Application Security, Security Testing, Security Strategy, Security Requirements Analysis, Solution Architecture, Software Development Methodologies, Software Development Life Cycle, Systems Architecture, Penetration Testing, Business Risk Management, Compliance Management
Beginner · Course · 1 - 4 Weeks