Learn IT support principles for troubleshooting and maintaining technology systems. Understand how to provide technical assistance and resolve IT issues.

Coursera
Skills you'll gain: Expense Management, Small Business Accounting, Accounts Payable, Inventory Management System, Accounting and Finance Software, Payment Processing, Invoicing, Payroll Processing, Vendor Management, Accounting, Cloud Security, Data Security, Order Processing, Purchasing
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Active Directory, Software Installation, System Configuration, Microsoft Servers, Microsoft Intune (Mobile Device Management Software), Hyper-V, Enterprise Architecture, System Implementation, Configuration Management, IT Infrastructure, Mac OS, Virtual Machines, Microsoft Azure, System Requirements, Scalability
Intermediate · Course · 1 - 4 Weeks

Indian Institute of Science
Skills you'll gain: Biomedical Technology, Biomedical Engineering, Medical Devices, Medical Equipment and Technology, Vital Signs, Chemistry, ISO 13485 Standard, Materials science, Analytical Chemistry, Diagnostic Tests, Molecular Biology, Biology, Electocardiography, Neurology, Electronics, Artificial Intelligence, Oncology
Intermediate · Course · 1 - 3 Months

Skills you'll gain: IT Security Architecture, Incident Response, Endpoint Security, Zero Trust Network Access, Authentications, Risk Analysis, Network Security, Cyber Governance, Cloud Computing, Compliance Auditing, Cyber Risk, Cyber Security Policies, Network Architecture, Governance, Information Systems Security, Data Security, Infrastructure Security, Mobile Security, Encryption, Risk Management
Intermediate · Specialization · 1 - 3 Months

Whizlabs
Skills you'll gain: Infrastructure as Code (IaC), IT Automation, Command-Line Interface, Docker (Software), Software Installation, Automation, System Configuration, YAML, Systems Administration, Configuration Management, Remote Access Systems
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: UI Components, Business Process Automation, No-Code Development, Microsoft Power Platform, Automation, Application Development, Database Application, Microsoft 365, Data Integration
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Data Pipelines, Microsoft SQL Servers, Microsoft Azure, Data Warehousing, Database Management Systems, SQL, Data Integration, Extract, Transform, Load
Intermediate · Guided Project · Less Than 2 Hours
Skills you'll gain: Legal Technology, Legal Research, Responsible AI, Data Ethics, Generative AI, Workflow Management, Operational Efficiency, Prompt Engineering, Automation, Document Management, Ethical Standards And Conduct, Data Security, Verification And Validation, Quality Control
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Google Gemini, Generative AI, Prompt Engineering, Multimodal Prompts, LLM Application, Application Development, Cloud API, Application Programming Interface (API)
Beginner · Course · 1 - 4 Weeks

Rutgers the State University of New Jersey
Skills you'll gain: Business Ethics, Data Ethics, Responsible AI, Case Studies, Risking, Governance, Regulatory Requirements, Compliance Management, Law, Regulation, and Compliance, Artificial Intelligence, Accountability, Information Privacy, Business Strategies, Decision Making, Generative AI, Social Justice
Intermediate · Course · 1 - 3 Months

Institut Mines-Télécom
Skills you'll gain: Oral Expression, Concision, Verbal Communication Skills, Public Speaking, Media and Communications, Interviewing Skills, Public Relations, Communication, Research, Persuasive Communication, Communication Strategies, Interpersonal Communications, Rapport Building, General Networking
Beginner · Course · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Semiconductors, Advanced Mathematics, Materials science, Physics, Physical Science, Mathematical Modeling
Beginner · Course · 1 - 4 Weeks